#1 Le 29/01/2021, à 23:10
- Ludi25
Problème de scanner sur HP Office jet 3830
Bonjour les ami-es !
Alors pour commencer, sachez que ça fait quelques années que j’utilise ubuntu, gratitude, mais je suis toujours une quille pour comprendre ce gros carré noir de terminal, et ce à quoi il correspond exactement, mais je vais tenté de rester clair, et de faire les choses bien.
Pour info je suis actuellement sur la version ubuntu 20.04.1 (LTS) . Voici le retour de la commande sur le terminal :
ludi@ludi-ThinkPad-T430:~$ cat /etc/lsb-release && uname -ir && groups && lsusb
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=20.04
DISTRIB_CODENAME=focal
DISTRIB_DESCRIPTION="Ubuntu 20.04.1 LTS"
5.4.0-65-generic x86_64
ludi adm cdrom sudo dip plugdev lpadmin sambashare
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 04f2:b2db Chicony Electronics Co., Ltd Thinkpad T430 camera
Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad]
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 090c:2000 Silicon Motion, Inc. - Taiwan (formerly Feiya Technology Corp.) USB DISK
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ludi@ludi-ThinkPad-T430:~$ ^C
ludi@ludi-ThinkPad-T430:~$ J’avais une imprimante Canon XP500 qui ne fonctionnait pas franchement bien sur ubuntu, elle vient de me lâcher et j’ai décidé d’en profiter pour en trouver une qui promettait, à priori d’être bien plus compatible, une HP Office jet 3830 d’occase.
Sauf que, je n’arrive pas à scanner. Dommage c’était mon intention première, de numériser des créations… Depuis le numériseur de documents, lorsque je lance le scan ça me répond : « Échec de la numérisation, impossible de se connecter au périphérique de numérisation » sur une petite fenêtre qui propose l’option « fermer ». Depuis Libre Office Writer par exemple, là si je mets « insertion » « media » « scanner » «sélectionner la source ». Je clique sur « scanner » ça ferme tout bonnement la fenêtre sans réaction de l’imprimante, je clique sur « créer un aperçu », j’obtiens « libre office Writer ne répond pas – forcer à quitter, attendre ? ». Bref, ça marche pas non plus.
Je vous donne la suite des réponses aux commandes dans le terminal :
dpkg -l | grep sane
ludi@ludi-ThinkPad-T430:~$ dpkg -l | grep sane
ii libsane:amd64 1.0.29-0ubuntu5.2 amd64 API library for scanners
ii libsane-common 1.0.29-0ubuntu5.2 all API library for scanners -- documentation and support files
ii libsane-dev:amd64 1.0.29-0ubuntu5.2 amd64 API development library for scanners [development files]
ii libsane-hpaio:amd64 3.20.3+dfsg0-2 amd64 HP SANE backend for multi-function peripherals
ii sane-utils 1.0.29-0ubuntu5.2 amd64 API library for scanners -- utilities
ii xsane 0.999-8ubuntu2 amd64 featureful graphical frontend for SANE (Scanner Access Now Easy)
ii xsane-common 0.999-8ubuntu2 all xsane architecture independent files
ludi@ludi-ThinkPad-T430:~$ ^C
ludi@ludi-ThinkPad-T430:~$ ludi@ludi-ThinkPad-T430:~$ sudo sane-find-scanner -q
[sudo] Mot de passe de ludi :
found USB scanner (vendor=0x0a5c [Broadcom Corp], product=0x21e6 [BCM20702A0]) at libusb:001:003
found USB scanner (vendor=0x03f0 [HP], product=0xe511 [OfficeJet 3830 series]) at libusb:001:041
ludi@ludi-ThinkPad-T430:~$ ludi@ludi-ThinkPad-T430:~$ scanimage -L
device `hpaio:/usb/OfficeJet_3830_series?serial=CN65H2J1Z30664' is a Hewlett-Packard OfficeJet_3830_series all-in-one
device `escl:http://127.0.0.1:60000' is a ESCL OfficeJet 3830 series [CN65H2J1Z30664] flatbed scannerludi@ludi-ThinkPad-T430:~$ ls /etc/sane.d/
abaton.conf dmc.conf lexmark.conf saned.conf
agfafocus.conf epjitsu.conf ma1509.conf sceptre.conf
apple.conf epson2.conf magicolor.conf sharp.conf
artec.conf epson.conf matsushita.conf sm3840.conf
artec_eplus48u.conf epsonds.conf microtek2.conf snapscan.conf
avision.conf escl.conf microtek.conf sp15c.conf
bh.conf fujitsu.conf mustek.conf st400.conf
canon630u.conf genesys.conf mustek_pp.conf stv680.conf
canon.conf gphoto2.conf mustek_usb.conf tamarack.conf
canon_dr.conf gt68xx.conf nec.conf teco1.conf
canon_pp.conf hp3900.conf net.conf teco2.conf
cardscan.conf hp4200.conf p5.conf teco3.conf
coolscan2.conf hp5400.conf pie.conf test.conf
coolscan3.conf hp.conf pieusb.conf u12.conf
coolscan.conf hpsj5s.conf pixma.conf umax1220u.conf
dc210.conf hs2p.conf plustek.conf umax.conf
dc240.conf ibm.conf plustek_pp.conf umax_pp.conf
dc25.conf kodakaio.conf qcam.conf xerox_mfp.conf
dell1600n_net.conf kodak.conf ricoh.conf
dll.conf kvs1025.conf rts8891.conf
dll.d leo.conf s9036.conf
ludi@ludi-ThinkPad-T430:~$
ludi@ludi-ThinkPad-T430:~$ ls /etc/sane.d/
abaton.conf dmc.conf lexmark.conf saned.conf
agfafocus.conf epjitsu.conf ma1509.conf sceptre.conf
apple.conf epson2.conf magicolor.conf sharp.conf
artec.conf epson.conf matsushita.conf sm3840.conf
artec_eplus48u.conf epsonds.conf microtek2.conf snapscan.conf
avision.conf escl.conf microtek.conf sp15c.conf
bh.conf fujitsu.conf mustek.conf st400.conf
canon630u.conf genesys.conf mustek_pp.conf stv680.conf
canon.conf gphoto2.conf mustek_usb.conf tamarack.conf
canon_dr.conf gt68xx.conf nec.conf teco1.conf
canon_pp.conf hp3900.conf net.conf teco2.conf
cardscan.conf hp4200.conf p5.conf teco3.conf
coolscan2.conf hp5400.conf pie.conf test.conf
coolscan3.conf hp.conf pieusb.conf u12.conf
coolscan.conf hpsj5s.conf pixma.conf umax1220u.conf
dc210.conf hs2p.conf plustek.conf umax.conf
dc240.conf ibm.conf plustek_pp.conf umax_pp.conf
dc25.conf kodakaio.conf qcam.conf xerox_mfp.conf
dell1600n_net.conf kodak.conf ricoh.conf
dll.conf kvs1025.conf rts8891.conf
dll.d leo.conf s9036.conf
ludi@ludi-ThinkPad-T430:~$ cat /etc/sane.d/dll.conf
# dll.conf - Configuration file for the SANE dynamic backend loader
#
# Backends can also be enabled by configuration snippets under the dll.d/
# directory -- third party backends can drop their configuration file in
# this in this directory, named after the backend.
#
# The next line enables the network backend; comment it out if you don't
# need to use a remote SANE scanner over the network -- see sane-net(5)
# and saned(8) for details.
net
abaton
agfafocus
apple
artec
artec_eplus48u
as6e
avision
bh
canon
canon630u
canon_dr
#canon_pp
cardscan
coolscan
#coolscan2
coolscan3
#dc210
#dc240
#dc25
dell1600n_net
dmc
epjitsu
#epson
epson2
epsonds
escl
fujitsu
genesys
#gphoto2
gt68xx
hp
hp3500
hp3900
hp4200
hp5400
hp5590
hpljm1005
hpsj5s
hs2p
ibm
kodak
kodakaio
kvs1025
kvs20xx
kvs40xx
leo
lexmark
ma1509
magicolor
matsushita
microtek
microtek2
mustek
#mustek_pp
mustek_usb
mustek_usb2
nec
niash
#p5
pie
pieusb
pint
pixma
plustek
#plustek_pp
#pnm
qcam
ricoh
ricoh2
rts8891
s9036
sceptre
sharp
sm3600
sm3840
snapscan
sp15c
#st400
#stv680
tamarack
teco1
teco2
teco3
#test
u12
umax
umax1220u
#umax_pp
v4l
xerox_mfp
hpaio
ludi@ludi-ThinkPad-T430:~$ ludi@ludi-ThinkPad-T430:~$ ls /lib/udev/rules.d | grep libsane
60-libsane.rules
ludi@ludi-ThinkPad-T430:~$ ludi@ludi-ThinkPad-T430:~$ hp-check
/usr/bin/hp-check:685: SyntaxWarning: "is not" with a literal. Did you mean "!="?
if 'getfacl' not in g and '' is not g and 'file' not in g:
Saving output in log file: /home/ludi/hp-check.log
HP Linux Imaging and Printing System (ver. 3.20.5)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
|Gtk-Message: 22:57:22.411: Failed to load module "canberra-gtk-module"
---------------
| SYSTEM INFO |
---------------
Kernel: 5.4.0-65-generic #73-Ubuntu SMP Mon Jan 18 17:25:17 UTC 2021 GNU/Linux
Host: ludi-ThinkPad-T430
Proc: 5.4.0-65-generic #73-Ubuntu SMP Mon Jan 18 17:25:17 UTC 2021 GNU/Linux
Distribution: 12 20.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.20.5
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 20.04 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.5
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.20.5
html=/usr/share/doc/hplip-3.20.5
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.5
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1611945397
pending_upgrade_time = 0
[installation]
date_time = 01/29/21 22:57:23
version = 3.20.5
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.3.1 OK 'CUPS Scheduler is running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.50 OK -
Gtk-Message: 22:57:24.319: Failed to load module "canberra-gtk-module"
Gtk-Message: 22:57:24.349: Failed to load module "canberra-gtk-module"
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.29 OK -
dbus DBus - Message bus system REQUIRED - 1.12.16 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.3.1 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.3.1 OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.31' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - - OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.8 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.5 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
python3-pyqt5-dbus PyQt 5 DBus - DBus Support for PyQt5 OPTIONAL 5.0 5.14.1 OK -
python3-pyqt5 PyQt 5- Qt interface for Python (for Qt version 4.x) REQUIRED 5.0 5.14.1 OK -
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.9 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.8.5 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 7.0.0 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.34 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 9.3.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.20.5 OK -
hpmudext IO-Extension REQUIRED - 3.20.5 OK -
----------------------
| Scan Configuration |
----------------------
hpaio HPLIP-SANE-Backend REQUIRED - 3.20.5 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.20.5 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/usb/OfficeJet_3830_series?serial=CN65H2J1Z30664' is a Hewlett-Packard OfficeJet_3830_series all-in-one
device `escl:http://127.0.0.1:60000' is a ESCL OfficeJet 3830 series [CN65H2J1Z30664] flatbed scanner
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
-------------------------------- ------------------------
hp:/usb/OfficeJet_3830_series?se HP OfficeJet 3830 series
rial=CN65H2J1Z30664
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Type: Unknown
Device URI: ///dev/null
Type: Unknown
Device URI: cups-brf:/
Type: Printer
Device URI: hp:/usb/DeskJet_2600_series?serial=CN84Q5N2S106PS
error: Unable to communicate with device (code=12): hp:/usb/DeskJet_2600_series?serial=CN84Q5N2S106PS
error: Device not found
error: Communication status: Failed
Type: Unknown
Device URI: ipps://HPB4B6865FAD8E.local:443/ipp/print
Type: Unknown
Device URI: implicitclass://HP_ENVY_5540_series_6FC14F_/
Type: Unknown
Device URI: ///dev/null
Type: Unknown
Device URI: usb://Canon/MP500?serial=10D210&interface=1
Type: Unknown
Device URI: usb://Canon/MP600?serial=41DAF2&interface=1
Type: Unknown
Device URI: implicitclass://OfficeJet_3830_series_CN65H2J1Z30664_/
--------------
| PERMISSION |
--------------
USB None Required - - OK Node:'/dev/bus/usb/001/041' Perm:' root lp rw- rw- rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
None
Missing Optional Dependencies
-----------------------------
None
Total Errors: 1
Total Warnings: 0
Done.
ludi@ludi-ThinkPad-T430:~$ Voilà je crois que toutes les infos demandées dans le tuto pour vous éclaircir la vue sur mon problème y sont… J'espère que j'ai bien écris mon message comme il faut!
J’attends de vos nouvelles, et merci pour le travail que vous faites !!
A plus !
Hors ligne
#2 Le 30/01/2021, à 10:01
- Ludi25
Re : Problème de scanner sur HP Office jet 3830
Aussi, si toutefois ça vous parle également, je ne retrouve pas à l'impression les couleurs exactes, ni en copie, ni sur une impression document depuis mon ordi, que ça soit en PDF en testant tous les modes couleurs possibles (aucune différence), ni depuis office write ni sur une image png.
Je vous donne également les réponses aux commandes concernant l'imprimante :
ludi@ludi-ThinkPad-T430:~$ dpkg -l | grep hplip
ii hplip 3.20.3+dfsg0-2 amd64 HP Linux Printing and Imaging System (HPLIP)
ii hplip-data 3.20.3+dfsg0-2 all HP Linux Printing and Imaging - data files
ludi@ludi-ThinkPad-T430:~$ ludi@ludi-ThinkPad-T430:~$ hp-check
/usr/bin/hp-check:685: SyntaxWarning: "is not" with a literal. Did you mean "!="?
if 'getfacl' not in g and '' is not g and 'file' not in g:
Saving output in log file: /home/ludi/hp-check.log
HP Linux Imaging and Printing System (ver. 3.20.5)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
|Gtk-Message: 09:55:52.896: Failed to load module "canberra-gtk-module"
---------------
| SYSTEM INFO |
---------------
Kernel: 5.4.0-65-generic #73-Ubuntu SMP Mon Jan 18 17:25:17 UTC 2021 GNU/Linux
Host: ludi-ThinkPad-T430
Proc: 5.4.0-65-generic #73-Ubuntu SMP Mon Jan 18 17:25:17 UTC 2021 GNU/Linux
Distribution: 12 20.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.20.5
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 20.04 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.5
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.20.5
html=/usr/share/doc/hplip-3.20.5
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.5
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1611945397
pending_upgrade_time = 0
[installation]
date_time = 01/30/21 09:55:53
version = 3.20.5
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.3.1 OK 'CUPS Scheduler is running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.50 OK -
Gtk-Message: 09:55:54.887: Failed to load module "canberra-gtk-module"
Gtk-Message: 09:55:54.925: Failed to load module "canberra-gtk-module"
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.29 OK -
dbus DBus - Message bus system REQUIRED - 1.12.16 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.3.1 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.3.1 OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.31' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - - OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.8 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.5 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
python3-pyqt5-dbus PyQt 5 DBus - DBus Support for PyQt5 OPTIONAL 5.0 5.14.1 OK -
python3-pyqt5 PyQt 5- Qt interface for Python (for Qt version 4.x) REQUIRED 5.0 5.14.1 OK -
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.9 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.8.5 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 7.0.0 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.34 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 9.3.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.20.5 OK -
hpmudext IO-Extension REQUIRED - 3.20.5 OK -
----------------------
| Scan Configuration |
----------------------
hpaio HPLIP-SANE-Backend REQUIRED - 3.20.5 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.20.5 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/usb/OfficeJet_3830_series?serial=CN65H2J1Z30664' is a Hewlett-Packard OfficeJet_3830_series all-in-one
device `escl:http://127.0.0.1:60000' is a ESCL OfficeJet 3830 series [CN65H2J1Z30664] flatbed scanner
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
-------------------------------- ------------------------
hp:/usb/OfficeJet_3830_series?se HP OfficeJet 3830 series
rial=CN65H2J1Z30664
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Type: Unknown
Device URI: ///dev/null
Type: Unknown
Device URI: cups-brf:/
Type: Printer
Device URI: hp:/usb/DeskJet_2600_series?serial=CN84Q5N2S106PS
error: Unable to communicate with device (code=12): hp:/usb/DeskJet_2600_series?serial=CN84Q5N2S106PS
error: Device not found
error: Communication status: Failed
Type: Unknown
Device URI: ipps://HPB4B6865FAD8E.local:443/ipp/print
Type: Unknown
Device URI: implicitclass://HP_ENVY_5540_series_6FC14F_/
Type: Unknown
Device URI: ///dev/null
Type: Unknown
Device URI: usb://Canon/MP500?serial=10D210&interface=1
Type: Unknown
Device URI: usb://Canon/MP600?serial=41DAF2&interface=1
Type: Unknown
Device URI: implicitclass://OfficeJet_3830_series_CN65H2J1Z30664_/
--------------
| PERMISSION |
--------------
USB None Required - - OK Node:'/dev/bus/usb/001/097' Perm:' root lp rw- rw- rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
None
Missing Optional Dependencies
-----------------------------
None
Total Errors: 1
Total Warnings: 0
Done.
ludi@ludi-ThinkPad-T430:~$ ludi@ludi-ThinkPad-T430:~$ dpkg -l | grep cups
ii bluez-cups 5.53-0ubuntu3 amd64 Bluetooth printer driver for CUPS
ii cups 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - PPD/driver support, web interface
ii cups-browsed 1.27.4-1 amd64 OpenPrinting CUPS Filters - cups-browsed
ii cups-bsd 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - BSD commands
ii cups-client 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - client programs (SysV)
ii cups-common 2.3.1-9ubuntu1.1 all Common UNIX Printing System(tm) - common files
ii cups-core-drivers 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - driverless printing
ii cups-daemon 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - daemon
ii cups-filters 1.27.4-1 amd64 OpenPrinting CUPS Filters - Main Package
ii cups-filters-core-drivers 1.27.4-1 amd64 OpenPrinting CUPS Filters - Driverless printing
ii cups-ipp-utils 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - IPP developer/admin utilities
ii cups-pk-helper 0.2.6-1ubuntu3 amd64 PolicyKit helper to configure cups with fine-grained privileges
ii cups-ppdc 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - PPD manipulation utilities
ii cups-server-common 2.3.1-9ubuntu1.1 all Common UNIX Printing System(tm) - server common files
ii libcups2:amd64 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - Core library
ii libcups2-dev:amd64 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - Development files CUPS library
ii libcupsfilters-dev:amd64 1.27.4-1 amd64 OpenPrinting CUPS Filters - Development files for the library
ii libcupsfilters1:amd64 1.27.4-1 amd64 OpenPrinting CUPS Filters - Shared library
ii libcupsimage2:amd64 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - Raster image library
ii libcupsimage2-dev:amd64 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - Development files CUPS image library
ii printer-driver-hpcups 3.20.3+dfsg0-2 amd64 HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii python3-cups 1.9.73-3build1 amd64 Python3 bindings for CUPS
ii python3-cupshelpers 1.5.12-0ubuntu1.1 all Python utility modules around the CUPS printing system
ludi@ludi-ThinkPad-T430:~$ ludi@ludi-ThinkPad-T430:~$ lpstat -t
scheduler is running
system default destination: OfficeJet_3830_series_CN65H2J1Z30664_
matériel pour 9BF3A4AC_DF4C_4ABA_AE89_399D40D86390_MacBook_Pro_de_Loren_Ema : ///dev/null
matériel pour CUPS-BRF-Printer : cups-brf:/
matériel pour DeskJet-2600-series : hp:/usb/DeskJet_2600_series?serial=CN84Q5N2S106PS
matériel pour HP_DeskJet_2600_series_5FAD8E_ : ipps://HPB4B6865FAD8E.local:443/ipp/print
matériel pour HP_ENVY_5540_series_6FC14F_ : implicitclass://HP_ENVY_5540_series_6FC14F_/
matériel pour HP_OfficeJet_Pro_6970_1FFB7C_ : ipp://HP30E1711FFB7C.local:631/ipp/print
matériel pour HP_Photosmart_5520_series_MacBook_Pro_de_Loren_Emaille : ///dev/null
matériel pour MP500 : usb://Canon/MP500?serial=10D210&interface=1
matériel pour MP600 : usb://Canon/MP600?serial=41DAF2&interface=1
matériel pour OfficeJet_3830_series_CN65H2J1Z30664_ : implicitclass://OfficeJet_3830_series_CN65H2J1Z30664_/
9BF3A4AC_DF4C_4ABA_AE89_399D40D86390_MacBook_Pro_de_Loren_Ema accepte des requêtes depuis mar. 03 nov. 2020 13:46:30
CUPS-BRF-Printer accepte des requêtes depuis ven. 29 janv. 2021 19:42:05
DeskJet-2600-series accepte des requêtes depuis dim. 03 janv. 2021 20:27:14
HP_DeskJet_2600_series_5FAD8E_ accepte des requêtes depuis mer. 23 déc. 2020 16:00:11
HP_ENVY_5540_series_6FC14F_ accepte des requêtes depuis dim. 29 nov. 2020 22:44:31
HP_OfficeJet_Pro_6970_1FFB7C_ accepte des requêtes depuis mer. 23 déc. 2020 15:59:35
HP_Photosmart_5520_series_MacBook_Pro_de_Loren_Emaille accepte des requêtes depuis mer. 23 déc. 2020 15:59:48
MP500 accepte des requêtes depuis ven. 08 janv. 2021 16:49:56
MP600 accepte des requêtes depuis dim. 03 janv. 2021 21:15:56
OfficeJet_3830_series_CN65H2J1Z30664_ accepte des requêtes depuis sam. 30 janv. 2021 09:50:22
printer 9BF3A4AC_DF4C_4ABA_AE89_399D40D86390_MacBook_Pro_de_Loren_Ema is idle. enabled since mar. 03 nov. 2020 13:46:30
printer CUPS-BRF-Printer is idle. enabled since ven. 29 janv. 2021 19:42:05
printer DeskJet-2600-series is idle. enabled since dim. 03 janv. 2021 20:27:14
printer HP_DeskJet_2600_series_5FAD8E_ is idle. enabled since mer. 23 déc. 2020 16:00:11
printer HP_ENVY_5540_series_6FC14F_ is idle. enabled since dim. 29 nov. 2020 22:44:31
printer HP_OfficeJet_Pro_6970_1FFB7C_ is idle. enabled since mer. 23 déc. 2020 15:59:35
printer HP_Photosmart_5520_series_MacBook_Pro_de_Loren_Emaille is idle. enabled since mer. 23 déc. 2020 15:59:48
printer MP500 is idle. enabled since ven. 08 janv. 2021 16:49:56
printer MP600 is idle. enabled since dim. 03 janv. 2021 21:15:56
printer OfficeJet_3830_series_CN65H2J1Z30664_ is idle. enabled since sam. 30 janv. 2021 09:50:22
ludi@ludi-ThinkPad-T430:~$ ludi@ludi-ThinkPad-T430:~$ /usr/sbin/lpinfo -v
file cups-brf:/
network lpd
network beh
network ipps
network socket
network https
serial serial:/dev/ttyS4?baud=115200
network http
direct hp:/usb/OfficeJet_3830_series?serial=CN65H2J1Z30664
network ipp
direct hpfax:/usb/OfficeJet_3830_series?serial=CN65H2J1Z30664
network ipp://OfficeJet%203830%20series%20%5BCN65H2J1Z30664%5D._ipp._tcp.local/
ludi@ludi-ThinkPad-T430:~$ ludi@ludi-ThinkPad-T430:~$ cat /var/log/cups/error_log
E [30/Jan/2021:09:37:10 +0100] [Job 304] File \'\' not found
E [30/Jan/2021:09:37:14 +0100] [Job 304] Impossible d’annuler la tâche d\'impression.
E [30/Jan/2021:09:39:18 +0100] [Job 304] No suitable destination host found by cups-browsed.
E [30/Jan/2021:09:39:18 +0100] [Job 304] Job held for 300 seconds since it could not be sent.
W [30/Jan/2021:09:39:34 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'OfficeJet_3830_series_CN65H2J1Z30664_-Gray..\' already exists
W [30/Jan/2021:09:39:34 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'OfficeJet_3830_series_CN65H2J1Z30664_-DeviceN..\' already exists
W [30/Jan/2021:09:41:19 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'OfficeJet_3830_series_CN65H2J1Z30664_-Gray..\' already exists
W [30/Jan/2021:09:41:19 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'OfficeJet_3830_series_CN65H2J1Z30664_-DeviceN..\' already exists
ludi@ludi-ThinkPad-T430:~$ ludi@ludi-ThinkPad-T430:~$ dpkg -l | grep -v ^ii
Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder
| État=Non/Installé/fichier-Config/dépaqUeté/échec-conFig/H=semi-installé/W=attend-traitement-déclenchements
|/ Err?=(aucune)/besoin Réinstallation (État,Err: majuscule=mauvais)
||/ Nom Version Architecture Description
+++-=============================================-====================================-============-======================================================================================================
rc libqtcore4:amd64 4:4.8.7+dfsg-7ubuntu1 amd64 Qt 4 core module
rc linux-image-5.0.0-13-generic 5.0.0-13.14 amd64 Signed kernel image generic
rc linux-image-5.0.0-15-generic 5.0.0-15.16 amd64 Signed kernel image generic
rc linux-image-5.0.0-17-generic 5.0.0-17.18 amd64 Signed kernel image generic
rc linux-image-5.0.0-20-generic 5.0.0-20.21 amd64 Signed kernel image generic
rc linux-image-5.0.0-21-generic 5.0.0-21.22 amd64 Signed kernel image generic
rc linux-image-5.0.0-23-generic 5.0.0-23.24 amd64 Signed kernel image generic
rc linux-image-5.0.0-25-generic 5.0.0-25.26 amd64 Signed kernel image generic
rc linux-image-5.0.0-27-generic 5.0.0-27.28 amd64 Signed kernel image generic
rc linux-image-5.0.0-29-generic 5.0.0-29.31 amd64 Signed kernel image generic
rc linux-image-5.0.0-31-generic 5.0.0-31.33 amd64 Signed kernel image generic
rc linux-image-5.0.0-32-generic 5.0.0-32.34 amd64 Signed kernel image generic
rc linux-image-5.0.0-36-generic 5.0.0-36.39 amd64 Signed kernel image generic
rc linux-image-5.0.0-37-generic 5.0.0-37.40 amd64 Signed kernel image generic
rc linux-image-5.0.0-38-generic 5.0.0-38.41 amd64 Signed kernel image generic
rc linux-image-5.4.0-47-generic 5.4.0-47.51 amd64 Signed kernel image generic
rc linux-image-5.4.0-48-generic 5.4.0-48.52 amd64 Signed kernel image generic
rc linux-image-5.4.0-51-generic 5.4.0-51.56 amd64 Signed kernel image generic
rc linux-image-5.4.0-52-generic 5.4.0-52.57 amd64 Signed kernel image generic
rc linux-image-5.4.0-53-generic 5.4.0-53.59 amd64 Signed kernel image generic
rc linux-image-5.4.0-54-generic 5.4.0-54.60 amd64 Signed kernel image generic
rc linux-image-5.4.0-56-generic 5.4.0-56.62 amd64 Signed kernel image generic
rc linux-image-5.4.0-58-generic 5.4.0-58.64 amd64 Signed kernel image generic
rc linux-image-5.4.0-60-generic 5.4.0-60.67 amd64 Signed kernel image generic
rc linux-modules-5.0.0-13-generic 5.0.0-13.14 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-5.0.0-15-generic 5.0.0-15.16 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-5.0.0-17-generic 5.0.0-17.18 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-5.0.0-20-generic 5.0.0-20.21 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-5.0.0-21-generic 5.0.0-21.22 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-5.0.0-23-generic 5.0.0-23.24 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-5.0.0-25-generic 5.0.0-25.26 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-5.0.0-27-generic 5.0.0-27.28 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-5.0.0-29-generic 5.0.0-29.31 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-5.0.0-31-generic 5.0.0-31.33 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-5.0.0-32-generic 5.0.0-32.34 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-5.0.0-36-generic 5.0.0-36.39 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-5.0.0-37-generic 5.0.0-37.40 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-5.0.0-38-generic 5.0.0-38.41 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-5.4.0-47-generic 5.4.0-47.51 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-5.4.0-48-generic 5.4.0-48.52 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-5.4.0-51-generic 5.4.0-51.56 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-5.4.0-52-generic 5.4.0-52.57 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-5.4.0-53-generic 5.4.0-53.59 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-5.4.0-54-generic 5.4.0-54.60 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-5.4.0-56-generic 5.4.0-56.62 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-5.4.0-58-generic 5.4.0-58.64 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-5.4.0-60-generic 5.4.0-60.67 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-extra-5.0.0-13-generic 5.0.0-13.14 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-extra-5.0.0-15-generic 5.0.0-15.16 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-extra-5.0.0-17-generic 5.0.0-17.18 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-extra-5.0.0-20-generic 5.0.0-20.21 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-extra-5.0.0-21-generic 5.0.0-21.22 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-extra-5.0.0-23-generic 5.0.0-23.24 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-extra-5.0.0-25-generic 5.0.0-25.26 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-extra-5.0.0-27-generic 5.0.0-27.28 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-extra-5.0.0-29-generic 5.0.0-29.31 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-extra-5.0.0-31-generic 5.0.0-31.33 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-extra-5.0.0-32-generic 5.0.0-32.34 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-extra-5.0.0-36-generic 5.0.0-36.39 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-extra-5.0.0-37-generic 5.0.0-37.40 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-extra-5.0.0-38-generic 5.0.0-38.41 amd64 Linux kernel extra modules for version 5.0.0 on 64 bit x86 SMP
rc linux-modules-extra-5.4.0-47-generic 5.4.0-47.51 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-extra-5.4.0-48-generic 5.4.0-48.52 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-extra-5.4.0-51-generic 5.4.0-51.56 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-extra-5.4.0-52-generic 5.4.0-52.57 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-extra-5.4.0-53-generic 5.4.0-53.59 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-extra-5.4.0-54-generic 5.4.0-54.60 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-extra-5.4.0-56-generic 5.4.0-56.62 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-extra-5.4.0-58-generic 5.4.0-58.64 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc linux-modules-extra-5.4.0-60-generic 5.4.0-60.67 amd64 Linux kernel extra modules for version 5.4.0 on 64 bit x86 SMP
rc oem-config 19.04.9 all Perform end-user configuration after initial OEM installation
rc oem-config-gtk 19.04.9 all GTK+ frontend for end-user post-OEM-install configuration
rc unetbootin 677-1~disco1 amd64 installer of Linux/BSD distributions to a partition or USB drive
ludi@ludi-ThinkPad-T430:~$ merci d'avance!!!
Hors ligne
#3 Le 30/01/2021, à 10:05
- xubu1957
Re : Problème de scanner sur HP Office jet 3830
Bonjour,
Pour nettoyer :
Le 11/02/2017, moko138 a écrit :
Pour supprimer tous ces fichiers de configuration devenus sans objets et marqués "rc", et uniquement ces fichiers, exécute :
dpkg -l | awk '/^rc/{print $2}' | xargs -r sudo dpkg -P
Tu as testé xsane ?
Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Réso|u] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci. Membre de Linux-Azur
Hors ligne
#4 Le 30/01/2021, à 14:15
- grigouille
Re : Problème de scanner sur HP Office jet 3830
Pourquoi as-tu installé hplip 3.20.5 ?
Debian (xfce) 12
HP LaserJet M1132 MFP
Hors ligne
#5 Le 30/01/2021, à 14:25
- Ludi25
Re : Problème de scanner sur HP Office jet 3830
j'ai suivi bêtement ce lien : https://support.hp.com/fr-fr/document/bfd09113/ 
parce qu'au début j'avais aussi des souci avec l'impression couleur alors que le niveau d'encre sur l'imprimante affichait que la cartouche etait pleine, j'ai quand même tenté de la changé, et ça a marché finalement
Dernière modification par Ludi25 (Le 30/01/2021, à 14:27)
Hors ligne
#6 Le 01/02/2021, à 11:33
- Ludi25
Re : Problème de scanner sur HP Office jet 3830
@xubu1957 Executé. J'ai essayé xsane aussi. Au contraire du numériseur de documents qui arrive à trouver le scanner mais retourne « Échec de la numérisation, impossible de se connecter au périphérique de numérisation », xsane retour "Erreur de retour du périphérique 'hpaio:/usb/officejet... Erreur d'entrée/sortie sur le périphérique."
Hors ligne
#7 Le 01/02/2021, à 17:17
- Ludi25
Re : Problème de scanner sur HP Office jet 3830
J'ai réessayé numériser avec le numérisateur de documents et avec xsane et j’étais étonné que ça a marché, en noir et blanc, avec xsane, même si je changeait les préférences pour numériser en couleur. Sur le Numériseur de Documents ça a marché que une foix et après ça n'a plus marché dans aucun software. Je croyais que c'était simplement le fait de avoir fait apt-get update et apt-get upgrade sur le terminal mais non.
Mais le message d'erreur a changé. Maintenant j'obtient "error d'ouverture du périphérique 'escl:http://127.0.0.1... paramétre non valable"
J'ai remarqué aussi que les deux softwares (ND et Xsane) trouvaient deux options de périphériques en cours: Hewlett-Pac OfficeJ0 all-in-one [hpaio:/usb/OfficeJet...] et ESCL OfficeJet 3830 scanner à plat, et que ça marchait que se je sélectionnait le deuxième.
Désolé pour mon français. En fait c'était ma copine sur les premiers posts et c'est pour ça que le discours est moins correct ce derniers posts.
Dernière modification par Ludi25 (Le 01/02/2021, à 17:21)
Hors ligne
#8 Le 01/02/2021, à 20:47
- grigouille
Re : Problème de scanner sur HP Office jet 3830
Désinstalle l'imprimante :
hp-setup -irInstalle l'imprimante :
hp-setup -iaDebian (xfce) 12
HP LaserJet M1132 MFP
Hors ligne
#9 Le 01/02/2021, à 21:30
- Ludi25
Re : Problème de scanner sur HP Office jet 3830
J'ai essayé ces tutoriels ici, ici et ici sans success. Même quand sur une installation par ligne de commands il y a u moment que le processus ouvre le hp-setup avec une interface grapic et elle n'arrive pas à ajouter l'imprimante, même si elle la trouve.
J'ai découvert ici, ici et ici que ça peut marcher d'installer avec la connexion réseau. J'ai utilizé le paneau digital de l'imprimante pour la conecter au réseaux de la maison (router) et j'ai pris l'address IP et ajouté manuellement sur l'interface d'installation de l'imprimant hp-setup en choisissant de conecter l'imprimant par réseau et en cochant la case pour le faire manuellement et ainsi inserer l'address IP qui était sur l'imprimante. L'installation à reconu l'imprimante!
L'impression marche bien, et le scanner marche si j'utilize Xsane ou LibreOfficemais non sur le Numériseur de Documents.
Mission accompli... je crois.
Hors ligne
#10 Le 01/02/2021, à 21:37
- ylag
Re : Problème de scanner sur HP Office jet 3830
Bonsoir,
Sur la 20.04, si le scan fonctionne en réseau et pas en USB, ça ressemble beaucoup à un problème avec ippusbxd; peut-être essayer de supprimer le paquet :
sudo apt purge ippusbxd...débrancher l'appareil et rebrancher en USB, peut-être même redémarrer; voir si ça fonctionne ?
A+
Dernière modification par ylag (Le 01/02/2021, à 21:39)
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