Problèmes HP Officejet 4630 après passage en 22.04(RESOLU)

flixfil · Le 04/09/2022, à 10:33

Bonjour à tous,
après une vie sans histoire en 20.04, l'imprimante se singularise en 22.04.

-en photocopie OK.

-connectée USB.
-configurée <automatiquement>, pilote; <HP Officejet 4630 series>
SCANNER ne marche pas: <impossible de se connecter au périphérique..>
IMPRIMANTE imprime 3/4 de page et s'arrète. Après time-out, elle tente de finir en imprimant n'importe quoi.
Voila les infos correspondantes pour mon problème.

SYSTEME:

phil@phil-HP-EliteDesk-705-G1-SFF:~$ cat /etc/lsb-release && uname -ir && groups && lsusb
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=22.04
DISTRIB_CODENAME=jammy
DISTRIB_DESCRIPTION="Ubuntu 22.04.1 LTS"
5.15.0-47-generic x86_64
phil adm cdrom sudo dip plugdev lpadmin lxd sambashare
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 004: ID 046d:c018 Logitech, Inc. Optical Wheel Mouse
Bus 002 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 0bda:8178 Realtek Semiconductor Corp. RTL8192CU 802.11n WLAN Adapter
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 006 Device 002: ID 03f0:c611 HP, Inc Officejet 4630 series
Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
phil@phil-HP-EliteDesk-705-G1-SFF:~$

POUR la HP

[phil@phil-HP-EliteDesk-705-G1-SFF:~$ dpkg -l | grep hplip
ii  hplip                                      3.21.12+dfsg0-1                         amd64        HP Linux Printing and Imaging System (HPLIP)
ii  hplip-data                                 3.21.12+dfsg0-1                         all          HP Linux Printing and Imaging - data files
phil@phil-HP-EliteDesk-705-G1-SFF:~$

phil@phil-HP-EliteDesk-705-G1-SFF:~$ hp-check
Saving output in log file: /home/phil/hp-check.log

HP Linux Imaging and Printing System (ver. 3.21.12)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.                                    
2. Run-time check mode (-r or --run): Use this mode to determine if a distro    
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball   
has the proper dependencies installed to successfully run.                      
3. Both compile- and run-time check mode (-b or --both) (Default): This mode    
will check both of the above cases (both compile- and run-time dependencies).   

Check types:                                                                    
a. EXTERNALDEP - External Dependencies                                          
b. GENERALDEP - General Dependencies (required both at compile and run time)    
c. COMPILEDEP - Compile time Dependencies                                       
d. [All are run-time checks]                                                    
PYEXT SCANCONF QUEUES PERMISSION                                                

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

-Traceback (most recent call last):
  File "/usr/bin/hp-check", line 861, in <module>
    dep.core.init()
  File "/usr/share/hplip/installer/core_install.py", line 523, in init
    self.get_distro()
  File "/usr/share/hplip/installer/core_install.py", line 661, in get_distro
    if 'MX' in distro_release_name:
NameError: name 'distro_release_name' is not defined
phil@phil-HP-EliteDesk-705-G1-SFF:~$

POUR L'IMPRIMANTE:

phil@phil-HP-EliteDesk-705-G1-SFF:~$ dpkg -l | grep cups
ii  bluez-cups                                 5.64-0ubuntu1                           amd64        Bluetooth printer driver for CUPS
ii  cups                                       2.4.1op1-1ubuntu4.1                     amd64        Common UNIX Printing System(tm) - PPD/driver support, web interface
ii  cups-browsed                               1.28.15-0ubuntu1                        amd64        OpenPrinting CUPS Filters - cups-browsed
ii  cups-bsd                                   2.4.1op1-1ubuntu4.1                     amd64        Common UNIX Printing System(tm) - BSD commands
ii  cups-client                                2.4.1op1-1ubuntu4.1                     amd64        Common UNIX Printing System(tm) - client programs (SysV)
ii  cups-common                                2.4.1op1-1ubuntu4.1                     all          Common UNIX Printing System(tm) - common files
ii  cups-core-drivers                          2.4.1op1-1ubuntu4.1                     amd64        Common UNIX Printing System(tm) - driverless printing
ii  cups-daemon                                2.4.1op1-1ubuntu4.1                     amd64        Common UNIX Printing System(tm) - daemon
ii  cups-filters                               1.28.15-0ubuntu1                        amd64        OpenPrinting CUPS Filters - Main Package
ii  cups-filters-core-drivers                  1.28.15-0ubuntu1                        amd64        OpenPrinting CUPS Filters - Driverless printing
ii  cups-ipp-utils                             2.4.1op1-1ubuntu4.1                     amd64        Common UNIX Printing System(tm) - IPP developer/admin utilities
ii  cups-pk-helper                             0.2.6-1ubuntu5                          amd64        PolicyKit helper to configure cups with fine-grained privileges
ii  cups-ppdc                                  2.4.1op1-1ubuntu4.1                     amd64        Common UNIX Printing System(tm) - PPD manipulation utilities
ii  cups-server-common                         2.4.1op1-1ubuntu4.1                     all          Common UNIX Printing System(tm) - server common files
ii  libcups2:amd64                             2.4.1op1-1ubuntu4.1                     amd64        Common UNIX Printing System(tm) - Core library
ii  libcupsfilters1:amd64                      1.28.15-0ubuntu1                        amd64        OpenPrinting CUPS Filters - Shared library
ii  libcupsimage2:amd64                        2.4.1op1-1ubuntu4.1                     amd64        Common UNIX Printing System(tm) - Raster image library
ii  printer-driver-hpcups                      3.21.12+dfsg0-1                         amd64        HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii  python3-cups:amd64                         2.0.1-5build1                           amd64        Python3 bindings for CUPS
ii  python3-cupshelpers                        1.5.16-0ubuntu3                         all          Python utility modules around the CUPS printing system
phil@phil-HP-EliteDesk-705-G1-SFF:~$

phil@phil-HP-EliteDesk-705-G1-SFF:~$ lpstat -t
scheduler is running
system default destination: HP_Officejet_4630_series_68D491_USB
matériel pour HP_Officejet_4630_series_68D491_USB : implicitclass://HP_Officejet_4630_series_68D491_USB/
HP_Officejet_4630_series_68D491_USB accepte des requêtes depuis dim. 04 sept. 2022 10:35:09
printer HP_Officejet_4630_series_68D491_USB is idle.  enabled since dim. 04 sept. 2022 10:35:09
phil@phil-HP-EliteDesk-705-G1-SFF:~$

phil@phil-HP-EliteDesk-705-G1-SFF:~$ /usr/sbin/lpinfo -v
network beh
network lpd
file cups-brf:/
network ipp
direct hp:/usb/Officejet_4630_series?serial=CN42B3B15F05Y0
network http
network ipps
network https
network socket
serial serial:/dev/ttyS0?baud=115200
direct hpfax:/usb/Officejet_4630_series?serial=CN42B3B15F05Y0
network ipp://HP%20Officejet%204630%20series%20%5B68D491%5D%20(USB)._ipp._tcp.local/
phil@phil-HP-EliteDesk-705-G1-SFF:~$

phil@phil-HP-EliteDesk-705-G1-SFF:~$ cat /var/log/cups/error_log
E [04/Sep/2022:08:31:44 +0200] Unknown directive JobPrivateAccess on line 125 of /etc/cups/cupsd.conf.
E [04/Sep/2022:08:31:44 +0200] Unknown directive JobPrivateValues on line 126 of /etc/cups/cupsd.conf.
E [04/Sep/2022:08:31:44 +0200] Unknown directive SubscriptionPrivateAccess on line 127 of /etc/cups/cupsd.conf.
E [04/Sep/2022:08:31:44 +0200] Unknown directive SubscriptionPrivateValues on line 128 of /etc/cups/cupsd.conf.
E [04/Sep/2022:10:29:22 +0200] Unknown directive JobPrivateAccess on line 125 of /etc/cups/cupsd.conf.
E [04/Sep/2022:10:29:22 +0200] Unknown directive JobPrivateValues on line 126 of /etc/cups/cupsd.conf.
E [04/Sep/2022:10:29:22 +0200] Unknown directive SubscriptionPrivateAccess on line 127 of /etc/cups/cupsd.conf.
E [04/Sep/2022:10:29:22 +0200] Unknown directive SubscriptionPrivateValues on line 128 of /etc/cups/cupsd.conf.
phil@phil-HP-EliteDesk-705-G1-SFF:~$

phil@phil-HP-EliteDesk-705-G1-SFF:~$ dpkg -l | grep -v ^ii
Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder
| État=Non/Installé/fichier-Config/dépaqUeté/échec-conFig/H=semi-installé/W=attend-traitement-déclenchements
|/ Err?=(aucune)/besoin Réinstallation (État,Err: majuscule=mauvais)
||/ Nom                                        Version                                 Architecture Description
+++-==========================================-=======================================-============-================================================================================
rc  linux-image-5.15.0-25-generic              5.15.0-25.25                            amd64        Signed kernel image generic
rc  linux-image-5.15.0-40-generic              5.15.0-40.43                            amd64        Signed kernel image generic
rc  linux-image-5.15.0-41-generic              5.15.0-41.44                            amd64        Signed kernel image generic
rc  linux-modules-5.15.0-25-generic            5.15.0-25.25                            amd64        Linux kernel extra modules for version 5.15.0 on 64 bit x86 SMP
rc  linux-modules-5.15.0-40-generic            5.15.0-40.43                            amd64        Linux kernel extra modules for version 5.15.0 on 64 bit x86 SMP
rc  linux-modules-5.15.0-41-generic            5.15.0-41.44                            amd64        Linux kernel extra modules for version 5.15.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.15.0-25-generic      5.15.0-25.25                            amd64        Linux kernel extra modules for version 5.15.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.15.0-40-generic      5.15.0-40.43                            amd64        Linux kernel extra modules for version 5.15.0 on 64 bit x86 SMP
rc  linux-modules-extra-5.15.0-41-generic      5.15.0-41.44                            amd64        Linux kernel extra modules for version 5.15.0 on 64 bit x86 SMP
phil@phil-HP-EliteDesk-705-G1-SFF:~$

Merci de votre aide.

Dernière modification par flixfil (Le 05/09/2022, à 14:38)

grigouille · Le 04/09/2022, à 15:21

Tente :

hp-setup -ir

Puis

hp-setup -iax

flixfil · Le 05/09/2022, à 10:30

je tente hp-setup:
LE PREMIER,

phil@phil-HP-EliteDesk-705-G1-SFF:~$ hp-setup -ir

HP Linux Imaging and Printing System (ver. 3.21.12)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


----------------------------
| REMOVING PRINT/FAX QUEUE |
----------------------------

error: No device found that support this feature.
Removing 'None : None' Queue
error: Failed to delete None Print/Fax queue. Error : client-error-not-found
phil@phil-HP-EliteDesk-705-G1-SFF:~$

LE SECOND,

phil@phil-HP-EliteDesk-705-G1-SFF:~$ hp-setup -iax

HP Linux Imaging and Printing System (ver. 3.21.12)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------

  Num       Connection  Description                                               
            Type                                                                  
  --------  ----------  ----------------------------------------------------------
  0*        usb         Universal Serial Bus (USB)                                
  1         net         Network/Ethernet/Wireless (direct connection or JetDirect)

Enter number 0...1 for connection type (q=quit, enter=usb*) ? 

Using connection type: usb

error: No device selected/specified or that supports this functionality.
phil@phil-HP-EliteDesk-705-G1-SFF:~$

Pour la seconde commande, j'ai répondu <Enter> pour <usb> ...

grigouille · Le 05/09/2022, à 13:19

hplip ne voit pas ton imprimante en USB.

Serait-il possible de mettre ton imprimante sur le réseau (wifi) ?

flixfil · Le 05/09/2022, à 14:09

Voila, je suis passé en connection Wifi.

Premier survol:
L'imprimante imprime correctement. Et recto-verso.
Le scanner scanne.

Gribouille, Merci.
Les anciens,quand ils sont <réactionnaires> il leur faut un coup de pied au cul. USB,c'est le passé; Wifi c'est le présent.
Je met en résolu.

xubu1957 · Le 05/09/2022, à 14:14

Bonjour,

C'est grigouille, et pas Gribouille.

Un pseudo, c'est un pseudo.

grigouille · Le 05/09/2022, à 14:17

Merci xubu1957 mais je ne me formalise pas.

Je ne sais pas pourquoi mais l'USB pose des problèmes. Avec le réseau, on contourne le problème.

flixfil · Le 05/09/2022, à 14:25

:Un grand Merci Grigouille.
Je trainais quand même mon USB boiteux depuis juin !

Ubuntu-fr

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#1 Le 04/09/2022, à 10:33

Problèmes HP Officejet 4630 après passage en 22.04(RESOLU)

#2 Le 04/09/2022, à 15:21

Re : Problèmes HP Officejet 4630 après passage en 22.04(RESOLU)

#3 Le 05/09/2022, à 10:30

Re : Problèmes HP Officejet 4630 après passage en 22.04(RESOLU)

#4 Le 05/09/2022, à 13:19

Re : Problèmes HP Officejet 4630 après passage en 22.04(RESOLU)

#5 Le 05/09/2022, à 14:09

Re : Problèmes HP Officejet 4630 après passage en 22.04(RESOLU)

#6 Le 05/09/2022, à 14:14

Re : Problèmes HP Officejet 4630 après passage en 22.04(RESOLU)

#7 Le 05/09/2022, à 14:17

Re : Problèmes HP Officejet 4630 après passage en 22.04(RESOLU)

#8 Le 05/09/2022, à 14:25

Re : Problèmes HP Officejet 4630 après passage en 22.04(RESOLU)

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