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#1 Le 06/03/2020, à 14:16
- ptiprince
Espon DX8450 - impression statut "arrêté"
Bonjour,
Je vous sollicite car depuis que je suis passé de ubuntu 16 à ubuntu 18, je ne peux plus imprimer. Tous les documents que je lance commencent par "impression en cours" et très vite passent en statut "arrêté", j'ai beau relancer. Rien n'y fait. Le scanner par contre, fonctionne donc l'imprimante est reconnue et branchée correctement.
J'ai vu sur un post que la commande suivante pourrait aider et comme c'est en rouge, et que c'est marqué "unable" et "error" je pense que le soucis vient de là :
gregory@gregory-POWERMATE-VL260:~$ systemctl status cups.service
● cups.service - CUPS Scheduler
Loaded: loaded (/lib/systemd/system/cups.service; enabled; vendor preset: ena
Active: active (running) since Fri 2020-03-06 13:51:29 CET; 8min ago
Docs: man:cupsd(8)
Main PID: 767 (cupsd)
Tasks: 6 (limit: 1722)
CGroup: /system.slice/cups.service
├─ 767 /usr/sbin/cupsd -l
├─ 900 /usr/lib/cups/notifier/dbus dbus://
├─ 901 /usr/lib/cups/notifier/dbus dbus://
├─ 902 /usr/lib/cups/notifier/dbus dbus://
├─2189 /usr/lib/cups/notifier/dbus dbus://
└─2190 /usr/lib/cups/notifier/dbus dbus://
mars 06 13:51:29 gregory-POWERMATE-VL260 systemd[1]: Started CUPS Scheduler.
mars 06 13:51:37 gregory-POWERMATE-VL260 hp[942]: io/hpmud/pp.c 627: unable to r
mars 06 13:51:38 gregory-POWERMATE-VL260 /hpfax[943]: [943]: error: Failed to cr
mars 06 13:51:39 gregory-POWERMATE-VL260 /hpfax[943]: io/hpmud/pp.c 627: unable
lines 1-18/18 (END)Sinon j'ai ça :
gregory@gregory-POWERMATE-VL260:~$ cat /etc/lsb-release && uname -i && groups && lsusb
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=18.04
DISTRIB_CODENAME=bionic
DISTRIB_DESCRIPTION="Ubuntu 18.04.4 LTS"
x86_64
gregory adm cdrom sudo dip plugdev lpadmin sambashare
Bus 001 Device 005: ID 07d1:3c0f D-Link System AirPlus G DWL-G122 Wireless Adapter(rev.E1) [Ralink RT2070]
Bus 001 Device 002: ID 04b8:0839 Seiko Epson Corp. PX-A740 [CX8300/CX8400/DX8400]
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 413c:2005 Dell Computer Corp. RT7D50 Keyboard
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 1c4f:0034 SiGma Micro
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
gregory@gregory-POWERMATE-VL260:~$ dpkg -l | grep epson
gregory@gregory-POWERMATE-VL260:~$ dpkg -l | grep cups
ii bluez-cups 5.48-0ubuntu3.3 amd64 Bluetooth printer driver for CUPS
ii cups 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - PPD/driver support, web interface
ii cups-browsed 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - cups-browsed
ii cups-bsd 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - BSD commands
ii cups-client 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - client programs (SysV)
ii cups-common 2.2.7-1ubuntu2.7 all Common UNIX Printing System(tm) - common files
ii cups-core-drivers 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - driverless printing
ii cups-daemon 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - daemon
ii cups-filters 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - Main Package
ii cups-filters-core-drivers 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - Driverless printing
ii cups-ipp-utils 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - IPP developer/admin utilities
rc cups-pdf 2.6.1-21 amd64 PDF writer backend for CUPS (dummy transitional package)
ii cups-pk-helper 0.2.6-1ubuntu1.2 amd64 PolicyKit helper to configure cups with fine-grained privileges
ii cups-ppdc 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - PPD manipulation utilities
ii cups-server-common 2.2.7-1ubuntu2.7 all Common UNIX Printing System(tm) - server common files
ii libcups2:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - Core library
ii libcupscgi1:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - CGI library
ii libcupsfilters1:amd64 1.20.2-0ubuntu3.1 amd64 OpenPrinting CUPS Filters - Shared library
ii libcupsimage2:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - Raster image library
ii libcupsmime1:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - MIME library
ii libcupsppdc1:amd64 2.2.7-1ubuntu2.7 amd64 Common UNIX Printing System(tm) - PPD manipulation library
ii printer-driver-cups-pdf 3.0.1-5 amd64 printer driver for PDF writing via CUPS
ii printer-driver-hpcups 3.17.10+repack0-5 amd64 HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii python-cups 1.9.73-2 amd64 Python bindings for CUPS
ii python3-cups 1.9.73-2 amd64 Python3 bindings for CUPS
ii python3-cupshelpers 1.5.11-1ubuntu2 all Python utility modules around the CUPS printing system
gregory@gregory-POWERMATE-VL260:~$ lpstat -t
scheduler is running
system default destination: Stylus-DX8400
matériel pour PDF : cups-pdf:/
matériel pour Stylus-DX8400 : usb://EPSON/Stylus%20DX8400?serial=170000000000000000&interface=1
PDF accepte des requêtes depuis jeu. 27 févr. 2020 17:59:56 CET
Stylus-DX8400 accepte des requêtes depuis mer. 04 mars 2020 10:52:01 CET
printer PDF is idle. enabled since jeu. 27 févr. 2020 17:59:56 CET
printer Stylus-DX8400 is idle. enabled since mer. 04 mars 2020 10:52:01 CET
Stylus-DX8400-153 gregory 79872 jeu. 05 mars 2020 09:19:32 CET
gregory@gregory-POWERMATE-VL260:~$ /usr/sbin/lpinfo -v
network https
network lpd
file cups-brf:/
file cups-pdf:/
network http
direct usb://EPSON/Stylus%20DX8400?serial=170000000000000000&interface=1
network ipp
direct parallel:/dev/lp0
serial serial:/dev/ttyS0?baud=115200
serial serial:/dev/ttyS1?baud=115200
network ipps
network socket
network beh
direct hp
network smb
direct hpfax
gregory@gregory-POWERMATE-VL260:~$ cat /var/log/cups/error_log
W [06/Mar/2020:09:11:46 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Stylus-DX8400-Gray..\' already exists
W [06/Mar/2020:09:11:46 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Stylus-DX8400-RGB..\' already exists
E [06/Mar/2020:13:51:37 +0100] [cups-deviced] PID 949 (gutenprint52+usb) stopped with status 1!
E [06/Mar/2020:14:13:35 +0100] [cups-deviced] PID 2683 (gutenprint52+usb) stopped with status 1!
gregory@gregory-POWERMATE-VL260:~$ dpkg -l | grep -v ^ii
Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder
| État=Non/Installé/fichier-Config/dépaqUeté/échec-conFig/H=semi-installé/W=attend-traitement-déclenchements
|/ Err?=(aucune)/besoin Réinstallation (État,Err: majuscule=mauvais)
||/ Nom Version Architecture Description
+++-==========================================-===================================================-============-===============================================================================
rc account-plugin-facebook 0.12+16.04.20160126-0ubuntu1 all GNOME Control Center account plugin for single signon - facebook
rc account-plugin-flickr 0.12+16.04.20160126-0ubuntu1 all GNOME Control Center account plugin for single signon - flickr
rc account-plugin-google 0.12+16.04.20160126-0ubuntu1 all GNOME Control Center account plugin for single signon
rc appmenu-qt5 0.3.0+16.04.20170216-0ubuntu1 amd64 application menu for Qt5
rc cups-pdf 2.6.1-21 amd64 PDF writer backend for CUPS (dummy transitional package)
rc ethtool 1:4.15-0ubuntu1 amd64 display or change Ethernet device settings
rc fonts-droid 1:4.3-3ubuntu1.2 all handheld device font with extensive style and language support
rc gconf2 3.2.6-4ubuntu1 amd64 GNOME configuration database system (support tools)
rc gconf2-common 3.2.6-4ubuntu1 all GNOME configuration database system (common files)
rc kerneloops-daemon 0.12+git20140509-2ubuntu1 amd64 kernel oops tracker
rc libdouble-conversion1v5:amd64 2.0.1-3ubuntu2 amd64 routines to convert IEEE floats to and from strings
rc libopencc1:amd64 0.4.3-2build1 amd64 simplified-traditional chinese conversion library - runtime
rc libperl5.22:amd64 5.22.1-9ubuntu0.6 amd64 shared Perl library
rc libsane:amd64 1.0.25+git20150528-1ubuntu2.16.04.1 amd64 API library for scanners
rc libtxc-dxtn-s2tc0:amd64 0~git20131104-1.1 amd64 Texture compression library for Mesa
rc libvte-2.90-9 1:0.34.9-1ubuntu2 amd64 Terminal emulator widget for GTK+ 3.0 - runtime files
rc libvte-2.90-common 1:0.34.9-1ubuntu2 all Terminal emulator widget for GTK+ 3.0 - common files
rc linux-image-4.4.0-166-generic 4.4.0-166.195 amd64 Signed kernel image generic
rc linux-modules-4.4.0-166-generic 4.4.0-166.195 amd64 Linux kernel extra modules for version 4.4.0 on 64 bit x86 SMP
rc linux-modules-extra-4.4.0-166-generic 4.4.0-166.195 amd64 Linux kernel extra modules for version 4.4.0 on 64 bit x86 SMP
rc nautilus-dropbox 2015.10.28-1ubuntu2 amd64 Dropbox integration for Nautilus
rc pm-utils 1.4.1-17 all utilities and scripts for power management
rc python3-aptdaemon.pkcompat 1.1.1+bzr982-0ubuntu14.2 all PackageKit compatibilty for AptDaemon
rc systemd-shim 9-1bzr4ubuntu1 amd64 shim for systemd
rc unity-webapps-common 2.4.17+15.10.20150616-0ubuntu2 all Unity WebApp integration scripts
rc unity-webapps-service 2.5.0~+16.04.20160201-0ubuntu1 amd64 Service for Web Apps integration with the Unity desktop
rc upstart 1.13.2-0ubuntu21.1 amd64 event-based init daemon - essential binaries
rc webbrowser-app 0.23+16.04.20161028-0ubuntu2 amd64 Ubuntu web browser
rc xml-core 0.18 all XML infrastructure and XML catalog file supportJ'espère que ce sera suffisant pour trouver la panne. Milles mercis d'avance.
Grégory
Hors ligne