Pages : 1
#1 Le 10/03/2020, à 10:34
- genevrier
Xsane ne fonctionne pas...
Bonjour,
Je suis sous Ubuntu 18.04 et je dispose d'un périphérique HP laserjet 3020 et j'ai installé Xsane ...qui ne fonctionne pas !
Si je lance un scan, le résultat est ...une page quasi blanche...
J'ai installé HPlip 3.17
Qui aurait une idée ?
D'avance merci
Hors ligne
#2 Le 10/03/2020, à 10:36
- xubu1957
Re : Xsane ne fonctionne pas...
Bonjour,
Il faut fournir les infos > Tuto : les Informations utiles à donner lorsque j'ai un problème.
Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Réso|u] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci. Membre de Linux-Azur
En ligne
#3 Le 10/03/2020, à 10:46
- genevrier
Re : Xsane ne fonctionne pas...
Que souhaitez-vous comme info supplémentaire ?
Hors ligne
#4 Le 10/03/2020, à 10:50
- xubu1957
Re : Xsane ne fonctionne pas...
sylvain3800 a écrit :
si tu as une HP:
dpkg -l | grep hpliphp-checkB.2 )Les infos a donner quel que soit la marque de l'imprimante
il suffit de copier/coller ces commandes :
dpkg -l | grep cupslpstat -t/usr/sbin/lpinfo -vcat /var/log/cups/error_logdpkg -l | grep -v ^ii
C ] les infos a donner si ton problème est un problème de scanner .Bon des fois c'est le scanner qui veux pas scanner a lors dans ce cas là , c'est ces commandes qui sont intéressante pour les aidants
quel que soit la marque du scannerdpkg -l | grep sanesane-find-scannersudo sane-find-scannerscanimage -Lls /etc/sane.d/cat /etc/sane.d/dll.confls /lib/udev/rules.d | grep libsane
Dernière modification par xubu1957 (Le 10/03/2020, à 10:52)
Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Réso|u] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci. Membre de Linux-Azur
En ligne
#5 Le 10/03/2020, à 11:00
- genevrier
Re : Xsane ne fonctionne pas...
michel51@michel51-ThinkCentre-M72e:~$ dpkg -l | grep hplip
ii hplip 3.17.10+repack0-5 amd64 HP Linux Printing and Imaging System (HPLIP)
ii hplip-data 3.17.10+repack0-5 all HP Linux Printing and Imaging - data files _____________________________________
/ Deux choses ne se peuvent cacher : \
| l'ivresse et l'amour. |
| |
\ -+- Antiphane (405-333 av J.C.) -+- /
-------------------------------------
\
\
.--.
|o_o |
|:_/ |
// \ \
(| | )
/'\_ _/`\
\___)=(___/
michel51@michel51-ThinkCentre-M72e:~$ hp-check
Saving output in log file: /home/michel51/hp-check.log
HP Linux Imaging and Printing System (ver. 3.20.2)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
/Gtk-Message: 10:59:33.251: Failed to load module "canberra-gtk-module"
-Gtk-Message: 10:59:33.355: Failed to load module "canberra-gtk-module"
---------------
| SYSTEM INFO |
---------------
Kernel: 4.15.0-88-generic #88-Ubuntu SMP Tue Feb 11 20:11:34 UTC 2020 GNU/Linux
Host: michel51-ThinkCentre-M72e
Proc: 4.15.0-88-generic #88-Ubuntu SMP Tue Feb 11 20:11:34 UTC 2020 GNU/Linux
Distribution: 12 18.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.20.2
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 18.04 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.2
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.20.2
html=/usr/share/doc/hplip-3.20.2
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.2
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: Aucun fichier ou dossier de ce type
Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1583795056
pending_upgrade_time = 0
latest_available_version = 3.17.10
[installation]
date_time = 10/03/20 10:59:34
version = 3.20.2
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------
| COMPILEDEP |
--------------
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.4.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
------------------------
| General Dependencies |
------------------------
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python-xml Python XML libraries REQUIRED - 2.2.5 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 5.1.0 OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.12.1 OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.27 OK -
python-devel Python devel - Python development files REQUIRED 2.2 2.7.17 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK -
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK -
python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.17 OK -
python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
sane SANE - Scanning library REQUIRED - - OK -
----------------------
| Scan Configuration |
----------------------
scanext Scan-SANE-Extension REQUIRED - 3.20.2 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.20.2 OK 'hpaio found in /etc/sane.d/dll.conf'
-------------------------
| External Dependencies |
-------------------------
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.26 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running'
network network -wget OPTIONAL - 1.19.4 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
Gtk-Message: 10:59:38.226: Failed to load module "canberra-gtk-module"
Gtk-Message: 10:59:38.251: Failed to load module "canberra-gtk-module"
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
dbus DBus - Message bus system REQUIRED - 1.12.2 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -
---------------------
| Python Extentions |
---------------------
hpmudext IO-Extension REQUIRED - 3.20.2 OK -
cupsext CUPS-Extension REQUIRED - 3.20.2 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Type: Printer
Device URI: hp:/usb/hp_LaserJet_3020?serial=00CNBF048758
error: Unable to communicate with device (code=12): hp:/usb/hp_LaserJet_3020?serial=00CNBF048758
error: Device not found
error: Communication status: Failed
Type: Fax
Device URI: hpfax:/usb/hp_LaserJet_3020?serial=00CNBF048758
error: Unable to communicate with device (code=12): hpfax:/usb/hp_LaserJet_3020?serial=00CNBF048758
error: Device not found
error: Communication status: Failed
Type: Printer
Device URI: hp:/usb/hp_LaserJet_3020?serial=00CNBF048758
error: Unable to communicate with device (code=12): hp:/usb/hp_LaserJet_3020?serial=00CNBF048758
error: Device not found
error: Communication status: Failed
Type: Fax
Device URI: hpfax:/usb/hp_LaserJet_3020?serial=00CNBF048758
error: Unable to communicate with device (code=12): hpfax:/usb/hp_LaserJet_3020?serial=00CNBF048758
error: Device not found
error: Communication status: Failed
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
None
Missing Optional Dependencies
-----------------------------
None
Total Errors: 4
Total Warnings: 0
Done.Hors ligne
#6 Le 10/03/2020, à 11:01
- genevrier
Re : Xsane ne fonctionne pas...
$ dpkg -l | grep sane
ii libcommon-sense-perl 3.74-2build2 amd64 module that implements some sane defaults for Perl programs
ii libimage-sane-perl 0.14-1build2 amd64 Perl extension for the SANE (Scanner Access Now Easy) Project
ii libkf5sane-data 17.12.3-0ubuntu1 all scanner library (data files)
ii libkf5sane5 17.12.3-0ubuntu1 amd64 scanner library (runtime)
ii libsane-common 1.0.27-1~experimental3ubuntu2.2 all API library for scanners -- documentation and support files
ii libsane-dev:amd64 1.0.27-1~experimental3ubuntu2.2 amd64 API development library for scanners [development files]
ii libsane-hpaio:amd64 3.17.10+repack0-5 amd64 HP SANE backend for multi-function peripherals
ii libsane1:amd64 1.0.27-1~experimental3ubuntu2.2 amd64 API library for scanners
ii sane 1.0.14-12build1 amd64 scanner graphical frontends
ii sane-utils 1.0.27-1~experimental3ubuntu2.2 amd64 API library for scanners -- utilities
ii xsane 0.999-5ubuntu2 amd64 featureful graphical frontend for SANE (Scanner Access Now Easy)
ii xsane-common 0.999-5ubuntu2 all xsane architecture independent files
michel51@michel51-ThinkCentre-M72e:~$ Hors ligne
#7 Le 11/03/2020, à 09:33
- xubu1957
Re : Xsane ne fonctionne pas...
Bonjour,
3 retours sur 14 demandés !!!
Vu :
error: Unable to communicate with device (code=12): hp:/usb/hp_LaserJet_3020?serial=00CNBF048758Le 14/04/2019, ylag a écrit :
Salut,
Au risque de dire une bêtise, le problème pourrait-il être lié au remplacement des cartouches d'encre (error code=12, vu dans le retour au #21) ?
Peut-être une piste là: HP DeskJet 2130 Printer Protected Cartridge Error – How to Disable
A+
Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Réso|u] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci. Membre de Linux-Azur
En ligne
#8 Le 11/03/2020, à 09:42
- genevrier
Re : Xsane ne fonctionne pas...
Je ne vois pas de lien entre la cartouche et le scanner ....
D'autre part, l'imprimante fonctionne très bien !
Hors ligne
#9 Le 11/03/2020, à 09:47
- xubu1957
Re : Xsane ne fonctionne pas...
Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Réso|u] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci. Membre de Linux-Azur
En ligne
#10 Le 11/03/2020, à 09:59
- genevrier
Re : Xsane ne fonctionne pas...
hp-scan
HP Linux Imaging and Printing System (ver. 3.20.2)
Scan Utility ver. 2.2
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
warning: No destinations specified. Adding 'file' destination by default.
Using device hpaio:/usb/hp_LaserJet_3020?serial=00CNBF048758
Opening connection to device...
error: Unable to set option source to value Flatbed
Resolution: 300dpi
Mode: gray
Compression: JPEG
Scan area (mm):
Top left (x,y): (0.000000mm, 0.000000mm)
Bottom right (x,y): (228.599991mm, 381.000000mm)
Width: 228.599991mm
Height: 381.000000mm
Destination(s): file
Output file:
warning: File destination enabled with no output file specified.
Setting output format to PNG for greyscale mode.
warning: Defaulting to '/home/michel51/hpscan001.png'.
Warming up...
Scanning...
Reading data: [\ ] 0%
error: No data read.
Closing device.
michel51@michel51-ThinkCentre-M72e:~$ Hors ligne
#11 Le 11/03/2020, à 10:07
- xubu1957
Re : Xsane ne fonctionne pas...
Fournis :
sane-find-scannersudo sane-find-scannerscanimage -LConseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Réso|u] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci. Membre de Linux-Azur
En ligne
#12 Le 11/03/2020, à 12:09
- genevrier
Re : Xsane ne fonctionne pas...
sane-find-scanner
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
could not open USB device 0x0bda/0x0186 at 002:004: Access denied (insufficient permissions)
could not open USB device 0x1267/0x0103 at 002:003: Access denied (insufficient permissions)
could not open USB device 0x0781/0x558b at 002:006: Access denied (insufficient permissions)
could not open USB device 0x8087/0x0024 at 002:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions)
could not open USB device 0x1267/0x0210 at 001:003: Access denied (insufficient permissions)
could not open USB device 0x1058/0x1140 at 001:004: Access denied (insufficient permissions)
could not open USB device 0x8087/0x0024 at 001:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
# No USB scanners found. If you expected something different, make sure that
# you have loaded a kernel driver for your USB host controller and have setup
# the USB system correctly. See man sane-usb for details.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
# You may want to run this program as root to find all devices. Once you
# found the scanner devices, be sure to adjust access permissions as sudo sane-find-scanner
[sudo] Mot de passe de michel51 :
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
# No USB scanners found. If you expected something different, make sure that
# you have loaded a kernel driver for your USB host controller and have setup
# the USB system correctly. See man sane-usb for details.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program. scanimage -L
device `hpaio:/usb/hp_LaserJet_3020?serial=00CNBF048758' is a Hewlett-Packard hp_LaserJet_3020 all-in-oneHors ligne
#13 Le 11/03/2020, à 12:20
- xubu1957
Re : Xsane ne fonctionne pas...
En lançant en commande :
xsaneressort-il un message d'erreur ?
Je repique dans > ./viewtopic.php?pid=21913219#p21913219
Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Réso|u] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci. Membre de Linux-Azur
En ligne
#14 Le 11/03/2020, à 12:31
- genevrier
Re : Xsane ne fonctionne pas...
xsane
Gtk-Message: 12:29:59.118: Failed to load module "canberra-gtk-module"Hors ligne
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