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#1 Le 20/04/2020, à 15:55

Abel17

Wifi absent sur Dell Vostro 5391 (Résolu)

Bonjour,

Je viens d'installer Ubuntu 19.10 et je n'ai pas de wifi.
Voici le contenu du fichier wificheck.log.

J'ai l'impression qu'il y a un pb matériel... mais lequel ...
Si quelqu'un peut m'apporter des indications.
Merci

Abel17

>>    cat /etc/lsb-release 

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=19.10
DISTRIB_CODENAME=eoan
DISTRIB_DESCRIPTION="Ubuntu 19.10"

>>    lsusb 

Bus 002 Device 007: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 Gigabit Ethernet Adapter
Bus 002 Device 006: ID 05e3:0626 Genesys Logic, Inc. USB3.1 Hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:565a Realtek Semiconductor Corp. Integrated_Webcam_HD
Bus 001 Device 003: ID 27c6:538d Goodix FingerPrint
Bus 001 Device 007: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 005: ID 8087:0aaa Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

>>    lspci -k -nn | grep -A 3 -i net 

00:14.3 Network controller [0280]: Intel Corporation Device [8086:02f0]
	Subsystem: Intel Corporation Device [8086:42a4]
	Kernel driver in use: iwlwifi
	Kernel modules: iwlwifi

>>    sudo lshw -C network 

  *-network
       description: Network controller
       produit: Intel Corporation
       fabricant: Intel Corporation
       identifiant matériel: 14.3
       information bus: pci@0000:00:14.3
       version: 00
       bits: 64 bits
       horloge: 33MHz
       fonctionnalités: pm msi pciexpress msix bus_master cap_list
       configuration : driver=iwlwifi latency=0
       ressources : irq:16 mémoire:c2218000-c221bfff
  *-network
       description: Ethernet interface
       identifiant matériel: 3
       information bus: usb@2:4.2
       nom logique: enx00e04c6802d5
       numéro de série: 00:e0:4c:68:02:d5
       taille: 1Gbit/s
       capacité: 1Gbit/s
       fonctionnalités: ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration : autonegotiation=on broadcast=yes driver=r8152 driverversion=v1.09.11 duplex=full ip=192.168.0.17 link=yes multicast=yes port=MII speed=1Gbit/s

>>    lsmod | sort 

ac97_bus               16384  1 snd_soc_core
acpi_pad              184320  0
acpi_tad               16384  0
acpi_thermal_rel       16384  1 int3400_thermal
aesni_intel           372736  2
aes_x86_64             20480  1 aesni_intel
autofs4                45056  2
bluetooth             581632  41 btrtl,btintel,btbcm,bnep,btusb,rfcomm
bnep                   24576  2
btbcm                  16384  1 btusb
btintel                24576  1 btusb
btrtl                  20480  1 btusb
btusb                  57344  0
cdc_ether              20480  0
cfg80211              712704  3 iwlmvm,iwlwifi,mac80211
cmac                   16384  1
coretemp               20480  0
cqhci                  28672  1 sdhci_pci
crc32_pclmul           16384  0
crct10dif_pclmul       16384  1
cros_ec_core           20480  1 cros_ec_ishtp
cros_ec_ishtp          20480  0
cryptd                 24576  2 crypto_simd,ghash_clmulni_intel
crypto_simd            16384  1 aesni_intel
dcdbas                 20480  1 dell_smbios
dell_laptop            24576  0
dell_smbios            28672  2 dell_wmi,dell_laptop
dell_smm_hwmon         20480  0
dell_wmi               20480  0
dell_wmi_descriptor    20480  2 dell_wmi,dell_smbios
drm                   491520  8 drm_kms_helper,nvidia_drm,i915
drm_kms_helper        184320  2 nvidia_drm,i915
ecc                    28672  1 ecdh_generic
ecdh_generic           16384  2 bluetooth
fb_sys_fops            16384  1 drm_kms_helper
ghash_clmulni_intel    16384  0
glue_helper            16384  1 aesni_intel
hid                   131072  5 i2c_hid,hid_multitouch,hid_sensor_hub,intel_ishtp_hid,hid_generic
hid_generic            16384  0
hid_multitouch         28672  0
hid_sensor_custom      24576  0
hid_sensor_hub         24576  1 hid_sensor_custom
i2c_algo_bit           16384  1 i915
i2c_hid                28672  0
i2c_i801               32768  0
i915                 1949696  2
idma64                 20480  0
input_leds             16384  0
int3400_thermal        20480  0
int3403_thermal        16384  0
int340x_thermal_zone    16384  2 int3403_thermal,processor_thermal_device
intel_cstate           20480  0
intel_hid              20480  0
intel_ish_ipc          24576  0
intel_ishtp            49152  4 cros_ec_ishtp,intel_ishtp_hid,intel_ish_ipc,intel_ishtp_loader
intel_ishtp_hid        24576  0
intel_ishtp_loader     24576  0
intel_lpss             16384  1 intel_lpss_pci
intel_lpss_pci         20480  0
intel_powerclamp       20480  0
intel_rapl_common      24576  2 intel_rapl_msr,processor_thermal_device
intel_rapl_msr         20480  0
intel_rapl_perf        20480  0
intel_soc_dts_iosf     20480  1 processor_thermal_device
intel_wmi_thunderbolt    20480  0
ipmi_devintf           20480  0
ipmi_msghandler       106496  2 ipmi_devintf,nvidia
ip_tables              32768  0
irqbypass              16384  1 kvm
iwlmvm                401408  0
iwlwifi               348160  1 iwlmvm
joydev                 28672  0
kvm                   659456  1 kvm_intel
kvm_intel             278528  0
ledtrig_audio          16384  3 snd_hda_codec_generic,snd_hda_codec_realtek,dell_laptop
libarc4                16384  1 mac80211
llc                    16384  1 psnap
lp                     20480  0
mac80211              851968  1 iwlmvm
mac_hid                16384  0
mc                     53248  4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
mei                   110592  3 mei_hdcp,mei_me
mei_hdcp               24576  0
mei_me                 40960  1
mii                    20480  2 usbnet,r8152
Module                  Size  Used by
nls_iso8859_1          16384  1
nvidia              19517440  231 nvidia_uvm,nvidia_modeset
nvidia_drm             49152  4
nvidia_modeset       1122304  3 nvidia_drm
nvidia_uvm            913408  0
nvme                   40960  4
nvme_core             102400  6 nvme
parport                53248  3 parport_pc,lp,ppdev
parport_pc             40960  0
pinctrl_cannonlake     36864  0
pinctrl_intel          28672  1 pinctrl_cannonlake
ppdev                  24576  0
processor_thermal_device    20480  0
psmouse               155648  0
psnap                  16384  0
r8152                  65536  0
rfcomm                 81920  16
sch_fq_codel           20480  2
sdhci                  57344  1 sdhci_pci
sdhci_pci              45056  0
serio_raw              20480  0
snd                    90112  17 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
snd_compress           24576  1 snd_soc_core
snd_hda_codec         131072  6 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda,snd_soc_skl_hda_dsp
snd_hda_codec_generic    81920  1 snd_hda_codec_realtek
snd_hda_codec_hdmi     61440  1
snd_hda_codec_realtek   118784  1
snd_hda_core           90112  11 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda,snd_soc_skl_hda_dsp
snd_hda_ext_core       32768  4 snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda
snd_hda_intel          49152  0
snd_hwdep              20480  1 snd_hda_codec
snd_intel_nhlt         20480  1 snd_hda_intel
snd_pcm               106496  10 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_core,snd_hda_core,snd_pcm_dmaengine
snd_pcm_dmaengine      16384  1 snd_soc_core
snd_rawmidi            36864  1 snd_seq_midi
snd_seq                69632  2 snd_seq_midi,snd_seq_midi_event
snd_seq_device         16384  3 snd_seq,snd_seq_midi,snd_rawmidi
snd_seq_midi           20480  0
snd_seq_midi_event     16384  1 snd_seq_midi
snd_soc_acpi           16384  2 snd_soc_acpi_intel_match,sof_pci_dev
snd_soc_acpi_intel_match    32768  2 snd_sof_intel_hda_common,sof_pci_dev
snd_soc_core          241664  6 snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_soc_dmic,snd_soc_skl_hda_dsp
snd_soc_dmic           16384  1
snd_soc_hdac_hda       24576  1 snd_sof_intel_hda_common
snd_soc_hdac_hdmi      36864  1 snd_soc_skl_hda_dsp
snd_soc_skl_hda_dsp    24576  2
snd_sof               102400  4 snd_sof_intel_hda_common,snd_sof_intel_byt,snd_sof_intel_ipc,sof_pci_dev
snd_sof_intel_byt      24576  1 sof_pci_dev
snd_sof_intel_hda      20480  1 snd_sof_intel_hda_common
snd_sof_intel_hda_common    77824  1 sof_pci_dev
snd_sof_intel_ipc      20480  1 snd_sof_intel_byt
snd_sof_xtensa_dsp     16384  1 sof_pci_dev
snd_timer              36864  2 snd_seq,snd_pcm
sof_pci_dev            20480  0
soundcore              16384  1 snd
sparse_keymap          16384  2 intel_hid,dell_wmi
syscopyarea            16384  1 drm_kms_helper
sysfillrect            16384  1 drm_kms_helper
sysimgblt              16384  1 drm_kms_helper
typec                  45056  1 typec_ucsi
typec_ucsi             40960  1 ucsi_acpi
ucsi_acpi              16384  0
usbnet                 45056  1 cdc_ether
uvcvideo               98304  0
video                  49152  3 dell_wmi,dell_laptop,i915
videobuf2_common       53248  2 videobuf2_v4l2,uvcvideo
videobuf2_memops       20480  1 videobuf2_vmalloc
videobuf2_v4l2         24576  1 uvcvideo
videobuf2_vmalloc      20480  1 uvcvideo
videodev              208896  3 videobuf2_v4l2,uvcvideo,videobuf2_common
virt_dma               20480  1 idma64
wmi                    32768  5 intel_wmi_thunderbolt,dell_wmi,wmi_bmof,dell_smbios,dell_wmi_descriptor
wmi_bmof               16384  0
x86_pkg_temp_thermal    20480  0
x_tables               40960  1 ip_tables
>>    iwconfig 


>>    ifconfig -a 

enx00e04c6802d5: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.0.17  netmask 255.255.255.0  broadcast 192.168.0.255
        inet6 fe80::785b:dc72:6064:dd90  prefixlen 64  scopeid 0x20<link>
        inet6 2a01:e0a:199:ce20:8af:3daa:8bc6:af6c  prefixlen 64  scopeid 0x0<global>
        inet6 2a01:e0a:199:ce20:5e80:72e8:cb3f:8b18  prefixlen 64  scopeid 0x0<global>
        ether 00:e0:4c:68:02:d5  txqueuelen 1000  (Ethernet)
        RX packets 174  bytes 98481 (98.4 KB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 239  bytes 65631 (65.6 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
        inet 127.0.0.1  netmask 255.0.0.0
        inet6 ::1  prefixlen 128  scopeid 0x10<host>
        loop  txqueuelen 1000  (Boucle locale)
        RX packets 677  bytes 63137 (63.1 KB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 677  bytes 63137 (63.1 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0


>>    sudo iwlist scan 


>>    uname -r -m 

5.3.0-46-generic x86_64

>>    cat /etc/network/interfaces 

# interfaces(5) file used by ifup(8) and ifdown(8)
# Include files from /etc/network/interfaces.d:
source-directory /etc/network/interfaces.d

>>    nm-tool 


>>    nmcli dev wifi 


>>    nmcli connection list (< 15.04) ou nmcli connection show (>= 15.04) 

NAME                 UUID                                  TYPE      DEVICE          
Connexion filaire 1  a4863874-0b74-371b-904c-9d715a6606ec  ethernet  enx00e04c6802d5 
Connexion Wi-Fi 1    554ccb8a-d7ac-428e-adab-9bde5677f654  wifi      --              

>>    nmcli connection status 


>>    sudo rfkill list 

0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no

Dernière modification par Abel17 (Le 20/04/2020, à 17:55)

Hors ligne

#2 Le 20/04/2020, à 15:57

xubu1957

Re : Wifi absent sur Dell Vostro 5391 (Résolu)

Bonjour,

Montre :

dmesg | grep iwl

Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Réso|u] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci.                   Membre de Linux-Azur

Hors ligne

#3 Le 20/04/2020, à 17:16

Abel17

Re : Wifi absent sur Dell Vostro 5391 (Résolu)

voila le résultat :

[    2.747269] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[    2.774512] iwlwifi 0000:00:14.3: TLV_FW_FSEQ_VERSION: FSEQ Version: 43.2.23.17
[    2.774772] iwlwifi 0000:00:14.3: loaded firmware version 48.4fa0041f.0 op_mode iwlmvm
[    2.835122] iwlwifi 0000:00:14.3: Detected Intel(R) Wireless-AC 9462, REV=0x354
[    3.869481] iwlwifi 0000:00:14.3: Collecting data: trigger 15 fired.
[    3.869958] iwlwifi 0000:00:14.3: Start IWL Error Log Dump:
[    3.869961] iwlwifi 0000:00:14.3: Status: 0x00000000, count: -1970591355
[    3.869962] iwlwifi 0000:00:14.3: Loaded firmware version: 48.4fa0041f.0
[    3.869963] iwlwifi 0000:00:14.3: 0x5AB5B19A | ADVANCED_SYSASSERT          
[    3.869964] iwlwifi 0000:00:14.3: 0xC5F6713C | trm_hw_status0
[    3.869965] iwlwifi 0000:00:14.3: 0xECDC4E2C | trm_hw_status1
[    3.869966] iwlwifi 0000:00:14.3: 0x8865AF37 | branchlink2
[    3.869967] iwlwifi 0000:00:14.3: 0x01ACBBE3 | interruptlink1
[    3.869967] iwlwifi 0000:00:14.3: 0x11F037B0 | interruptlink2
[    3.869968] iwlwifi 0000:00:14.3: 0x04F57023 | data1
[    3.869969] iwlwifi 0000:00:14.3: 0x26DA8FBC | data2
[    3.869970] iwlwifi 0000:00:14.3: 0xBB54C120 | data3
[    3.869970] iwlwifi 0000:00:14.3: 0xFA60D2D1 | beacon time
[    3.869971] iwlwifi 0000:00:14.3: 0x51AF2181 | tsf low
[    3.869972] iwlwifi 0000:00:14.3: 0xCDF24860 | tsf hi
[    3.869973] iwlwifi 0000:00:14.3: 0x04BA9041 | time gp1
[    3.869973] iwlwifi 0000:00:14.3: 0xDE9A56B8 | time gp2
[    3.869974] iwlwifi 0000:00:14.3: 0x7EE38DAA | uCode revision type
[    3.869975] iwlwifi 0000:00:14.3: 0x283811CA | uCode version major
[    3.869976] iwlwifi 0000:00:14.3: 0xCDF03A7C | uCode version minor
[    3.869977] iwlwifi 0000:00:14.3: 0xEDD4353B | hw version
[    3.869977] iwlwifi 0000:00:14.3: 0x903FE077 | board version
[    3.869978] iwlwifi 0000:00:14.3: 0xB22692FA | hcmd
[    3.869979] iwlwifi 0000:00:14.3: 0x61E2F3DD | isr0
[    3.869980] iwlwifi 0000:00:14.3: 0x4500F966 | isr1
[    3.869980] iwlwifi 0000:00:14.3: 0xDA72E6F2 | isr2
[    3.869981] iwlwifi 0000:00:14.3: 0x7305057C | isr3
[    3.869982] iwlwifi 0000:00:14.3: 0xA57B48F0 | isr4
[    3.869982] iwlwifi 0000:00:14.3: 0xB12F9331 | last cmd Id
[    3.869983] iwlwifi 0000:00:14.3: 0x03E93044 | wait_event
[    3.869984] iwlwifi 0000:00:14.3: 0x8F0E8ABB | l2p_control
[    3.869985] iwlwifi 0000:00:14.3: 0xAFA93072 | l2p_duration
[    3.869986] iwlwifi 0000:00:14.3: 0xB7D35EE9 | l2p_mhvalid
[    3.869986] iwlwifi 0000:00:14.3: 0x7B433FCA | l2p_addr_match
[    3.869987] iwlwifi 0000:00:14.3: 0x7DA56A3C | lmpm_pmg_sel
[    3.869988] iwlwifi 0000:00:14.3: 0x0C5FF873 | timestamp
[    3.869989] iwlwifi 0000:00:14.3: 0xFFEC1217 | flow_handler
[    3.870051] iwlwifi 0000:00:14.3: Start IWL Error Log Dump:
[    3.870052] iwlwifi 0000:00:14.3: Status: 0x00000000, count: 7
[    3.870053] iwlwifi 0000:00:14.3: 0x201013F1 | ADVANCED_SYSASSERT
[    3.870054] iwlwifi 0000:00:14.3: 0x00000000 | umac branchlink1
[    3.870055] iwlwifi 0000:00:14.3: 0xC008CF5C | umac branchlink2
[    3.870055] iwlwifi 0000:00:14.3: 0x00000000 | umac interruptlink1
[    3.870056] iwlwifi 0000:00:14.3: 0x00000000 | umac interruptlink2
[    3.870057] iwlwifi 0000:00:14.3: 0x00000003 | umac data1
[    3.870058] iwlwifi 0000:00:14.3: 0x20000302 | umac data2
[    3.870059] iwlwifi 0000:00:14.3: 0x00000201 | umac data3
[    3.870059] iwlwifi 0000:00:14.3: 0x00000030 | umac major
[    3.870060] iwlwifi 0000:00:14.3: 0x4FA0041F | umac minor
[    3.870061] iwlwifi 0000:00:14.3: 0x00005C90 | frame pointer
[    3.870062] iwlwifi 0000:00:14.3: 0xC0887F58 | stack pointer
[    3.870062] iwlwifi 0000:00:14.3: 0x00000000 | last host cmd
[    3.870063] iwlwifi 0000:00:14.3: 0x00000000 | isr status reg
[    3.870080] iwlwifi 0000:00:14.3: Fseq Registers:
[    3.870082] iwlwifi 0000:00:14.3: 0x00000003 | FSEQ_ERROR_CODE
[    3.870085] iwlwifi 0000:00:14.3: 0x00260000 | FSEQ_TOP_INIT_VERSION
[    3.870087] iwlwifi 0000:00:14.3: 0x00000000 | FSEQ_CNVIO_INIT_VERSION
[    3.870089] iwlwifi 0000:00:14.3: 0x0000A384 | FSEQ_OTP_VERSION
[    3.870092] iwlwifi 0000:00:14.3: 0x86C433FE | FSEQ_TOP_CONTENT_VERSION
[    3.870094] iwlwifi 0000:00:14.3: 0x4552414E | FSEQ_ALIVE_TOKEN
[    3.870096] iwlwifi 0000:00:14.3: 0x20000302 | FSEQ_CNVI_ID
[    3.870099] iwlwifi 0000:00:14.3: 0x00000201 | FSEQ_CNVR_ID
[    3.870101] iwlwifi 0000:00:14.3: 0x20000302 | CNVI_AUX_MISC_CHIP
[    3.870106] iwlwifi 0000:00:14.3: 0x00000201 | CNVR_AUX_MISC_CHIP
[    3.870110] iwlwifi 0000:00:14.3: 0x0000485B | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM
[    3.870144] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR
[    3.870173] iwlwifi 0000:00:14.3: SecBoot CPU1 Status: 0x5c00, CPU2 Status: 0x3
[    3.870174] iwlwifi 0000:00:14.3: Failed to start RT ucode: -110
[    3.870177] iwlwifi 0000:00:14.3: Firmware not running - cannot dump error
[    3.881528] iwlwifi 0000:00:14.3: Failed to run INIT ucode: -110

Hors ligne

#4 Le 20/04/2020, à 17:23

xubu1957

Re : Wifi absent sur Dell Vostro 5391 (Résolu)

Une carte Intel(R) Wireless-AC 9462.

Tu as deux possibilités dans > askubuntu.com/questions/1182722/intel-wireless-ac-9462-not-working-w-18-04-lts


Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Réso|u] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci.                   Membre de Linux-Azur

Hors ligne

#5 Le 20/04/2020, à 17:54

Abel17

Re : Wifi absent sur Dell Vostro 5391 (Résolu)

Génial, ça fonctionne, mais je ne comprends pas pourquoi à l'installation cette carte wifi n'a pas été reconnue.
C'est un poste et une distribution récents.

Merci

Hors ligne

#6 Le 20/04/2020, à 18:00

xubu1957

Re : Wifi absent sur Dell Vostro 5391 (Résolu)

Elle est récente pour Linux.

Il faudra voir avec la version 20.04


Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Réso|u] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci.                   Membre de Linux-Azur

Hors ligne