#1 Le 27/03/2021, à 14:27
- Maryse46
Probleme installation HP ENVY 4525 sous kubuntu 20.04
Bonjour,
J'essaie d'installer mon imprimante HP envy 4525 sur kubuntu 20.04
Via le menu configuration/imprimante ou en console.
Une erreur apparait en console.
Ni l'imprimante , ni le scan viaScanlite ne fonctionnent.
Ci dessous le résultat de la procédure d'instal en console.
Merci de votre aide
oem@X751M:~$ hp-setup -ia
HP Linux Imaging and Printing System (ver. 3.20.3)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------
Num Connection Description
Type
-------- ---------- ----------------------------------------------------------
0* usb Universal Serial Bus (USB)
1 net Network/Ethernet/Wireless (direct connection or JetDirect)
Enter number 0...1 for connection type (q=quit, enter=usb*) ? 0
Using connection type: usb
Setting up device: hp:/usb/ENVY_4520_series?serial=TH8735K0KC0660
---------------------
| PRINT QUEUE SETUP |
---------------------
Using queue name: ENVY_4520
Locating PPD file... Please wait.
Found PPD file: hplip:0/ppd/hplip/HP/hp-envy_4520_series.ppd
Description:
Adding print queue to CUPS:
Device URI: hp:/usb/ENVY_4520_series?serial=TH8735K0KC0660
Queue name: ENVY_4520
PPD file: hplip:0/ppd/hplip/HP/hp-envy_4520_series.ppd
Location:
Information: ENVY 4520 Device (Automatically setup by HPLIP)
---------------------
| PRINTER TEST PAGE |
---------------------
HP Linux Imaging and Printing System (ver. 3.20.3)
Testpage Print Utility ver. 6.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.20.3)
System Tray Status Service ver. 2.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: Unable to communicate with device (code=12): hp:/usb/ENVY_4520_series?serial=TH8735K0KC0660
error: Unable to print to printer. Please check device and try again.
note: If an error occured, or the test page failed to print, refer to the HPLIP website
note: at: http://hplip.sourceforge.net for troubleshooting and support.
Done.
oem@X751M:~$ error: Unable to find hp-toolbox on PATH.
error: Unable to find hp-toolbox on PATH.Hors ligne
#2 Le 27/03/2021, à 16:52
- grigouille
Re : Probleme installation HP ENVY 4525 sous kubuntu 20.04
Peux-tu essayer sur une session live ?
Debian (xfce) 12
HP LaserJet M1132 MFP
Hors ligne
#3 Le 27/03/2021, à 16:57
- Compte supprimé
Re : Probleme installation HP ENVY 4525 sous kubuntu 20.04
Tu l'utilises en USB. As-tu supprimé ippusbxd ?
https://doc.ubuntu-fr.org/hplip#problemes