#1 Le 21/11/2021, à 15:29
- bismuth
[Résolu] HP ENVY 4524 multi, pb d'impression
Bonjour,
j'ai une imprimante HP ENVY 4524, mais je n'arrive pas à la faire fonctionner.
J'ai pourtant installé HPLIP, mais rien n'y fait. Il me l'installe, mais je n'arrive pas à imprimer :-(
Un petit coup de main svp ? 
Merci
chrys@chrys-ASUSL-X415JAB:~$ cat /etc/lsb-release && uname -ir && groups && lsusb
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=20.04
DISTRIB_CODENAME=focal
DISTRIB_DESCRIPTION="Ubuntu 20.04.3 LTS"
5.11.0-40-generic x86_64
chrys adm cdrom sudo dip plugdev lpadmin lxd sambashare
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 13d3:5a11 IMC Networks USB2.0 VGA UVC WebCam
Bus 001 Device 024: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 004: ID 13d3:3529 IMC Networks Bluetooth Radio
Bus 001 Device 031: ID 03f0:d711 HP, Inc ENVY 4520 series
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hubchrys@chrys-ASUSL-X415JAB:~$ dpkg -l | grep hplip
ii hplip 3.20.3+dfsg0-2 amd64 HP Linux Printing and Imaging System (HPLIP)
ii hplip-data 3.20.3+dfsg0-2 all HP Linux Printing and Imaging - data files
ii hplip-gui 3.20.3+dfsg0-2 all HP Linux Printing and Imaging - GUI utilities (Qt-based)hrys@chrys-ASUSL-X415JAB:~$ hp-check
Saving output in log file: /home/chrys/hp-check.log
HP Linux Imaging and Printing System (ver. 3.20.3)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: ubuntu-20.04 version is not supported. Using ubuntu-19.10 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.11.0-40-generic #44~20.04.2-Ubuntu SMP Tue Oct 26 18:07:44 UTC 2021 GNU/Linux
Host: chrys-ASUSL-X415JAB
Proc: 5.11.0-40-generic #44~20.04.2-Ubuntu SMP Tue Oct 26 18:07:44 UTC 2021 GNU/Linux
Distribution: ubuntu 20.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.20.3
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro 20.04 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.3
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.3
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 11/21/21 15:22:52
version = 3.20.3
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.50 OK -
error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.29 OK -
error: dbus DBus - Message bus system REQUIRED - 1.12.16 MISSING 'DBUS may not be installed or not running'
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -
------------------------
| General Dependencies |
------------------------
error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed'
error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'
error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'
libpthread libpthread - POSIX threads library REQUIRED - b'2.31' OK -
error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed'
sane SANE - Scanning library REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
error: libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 MISSING 'libcrypto needs to be installed'
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.10 OK -
error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python3-notify2 needs to be installed'
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.9 OK -
error: python3-devel Python devel - Python development files REQUIRED 2.2 3.8.10 MISSING 'python3-devel needs to be installed'
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 7.0.0 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.34 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 9.3.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.20.3 OK -
hpmudext IO-Extension REQUIRED - 3.20.3 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend REQUIRED - 3.20.3 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.20.3 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `escl:http://127.0.0.1:60000' is a ESCL ENVY 4520 series [TH5952K0860660] flatbed scanner
device `hpaio:/usb/ENVY_4520_series?serial=TH5952K0860660' is a Hewlett-Packard ENVY_4520_series all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
-------------------------------- -------------------
hp:/usb/ENVY_4520_series?serial= HP ENVY 4520 series
TH5952K0860660
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
lpstat
------
Type: Unknown
Device URI: Aucune destination ajoutée.
--------------
| PERMISSION |
--------------
USB None Required - - OK Node:'/dev/bus/usb/001/031' Perm:' root lp rw- rw- rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libjpeg-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libusb-0.1-4' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp-mibs-downloader' package is missing/incompatible
error: 'openssl' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
error: 'python3-notify2' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 15
Total Warnings: 0
Done.chrys@chrys-ASUSL-X415JAB:~$ dpkg -l | grep cups
ii bluez-cups 5.53-0ubuntu3.3 amd64 Bluetooth printer driver for CUPS
ii cups 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - PPD/driver support, web interface
ii cups-browsed 1.27.4-1 amd64 OpenPrinting CUPS Filters - cups-browsed
ii cups-bsd 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - BSD commands
ii cups-client 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - client programs (SysV)
ii cups-common 2.3.1-9ubuntu1.1 all Common UNIX Printing System(tm) - common files
ii cups-core-drivers 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - driverless printing
ii cups-daemon 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - daemon
ii cups-filters 1.27.4-1 amd64 OpenPrinting CUPS Filters - Main Package
ii cups-filters-core-drivers 1.27.4-1 amd64 OpenPrinting CUPS Filters - Driverless printing
ii cups-ipp-utils 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - IPP developer/admin utilities
ii cups-pk-helper 0.2.6-1ubuntu3 amd64 PolicyKit helper to configure cups with fine-grained privileges
ii cups-ppdc 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - PPD manipulation utilities
ii cups-server-common 2.3.1-9ubuntu1.1 all Common UNIX Printing System(tm) - server common files
ii libcups2:amd64 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - Core library
ii libcupsfilters1:amd64 1.27.4-1 amd64 OpenPrinting CUPS Filters - Shared library
ii libcupsimage2:amd64 2.3.1-9ubuntu1.1 amd64 Common UNIX Printing System(tm) - Raster image library
ii printer-driver-hpcups 3.20.3+dfsg0-2 amd64 HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii python3-cups 1.9.73-3build1 amd64 Python3 bindings for CUPS
ii python3-cupshelpers 1.5.12-0ubuntu1.1 all Python utility modules around the CUPS printing systemchrys@chrys-ASUSL-X415JAB:~$ lpstat -t
scheduler is running
no system default destination
lpstat: Aucune destination ajoutée.
lpstat: Aucune destination ajoutée.
lpstat: Aucune destination ajoutée.
lpstat: Aucune destination ajoutée.chrys@chrys-ASUSL-X415JAB:~$ /usr/sbin/lpinfo -v
file cups-brf:/
network socket
network lpd
network ipp
network beh
network ipps
network http
network https
direct hp:/usb/ENVY_4520_series?serial=TH5952K0860660
serial serial:/dev/ttyS4?baud=115200
direct hpfaxchrys@chrys-ASUSL-X415JAB:~$ cat /var/log/cups/error_log
W [21/Nov/2021:11:56:39 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'ENVY_4520_series_TH5952K0860660_-Gray..\' already exists
W [21/Nov/2021:11:56:39 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'ENVY_4520_series_TH5952K0860660_-DeviceN..\' already exists
W [21/Nov/2021:12:04:14 +0100] CreateProfile failed: org.freedesktop.ColorManager.Profile.Internal:failed to register object: Un objet est déjà exporté pour l’interface « org.freedesktop.ColorManager.Profile » en « /org/freedesktop/ColorManager/profiles/ENVY_4520_Gray__ »
W [21/Nov/2021:12:04:14 +0100] CreateProfile failed: org.freedesktop.ColorManager.Profile.Internal:failed to register object: Un objet est déjà exporté pour l’interface « org.freedesktop.ColorManager.Profile » en « /org/freedesktop/ColorManager/profiles/ENVY_4520_RGB__ »
W [21/Nov/2021:12:04:14 +0100] CreateDevice failed: org.freedesktop.ColorManager.Device.Internal:failed to register object: Un objet est déjà exporté pour l’interface « org.freedesktop.ColorManager.Device » en « /org/freedesktop/ColorManager/devices/cups_ENVY_4520 »
E [21/Nov/2021:12:06:06 +0100] (null): PPD creation failed: No IPP attributes.
E [21/Nov/2021:12:20:18 +0100] ENVY_4520_series_TH5952K0860660_: PPD creation failed: No IPP attributes.
E [21/Nov/2021:12:26:56 +0100] ENVY_4520_series_TH5952K0860660_: PPD creation failed: No IPP attributes.
E [21/Nov/2021:12:30:08 +0100] ENVY_4520_series_TH5952K0860660_: PPD creation failed: No IPP attributes.
E [21/Nov/2021:15:07:08 +0100] ENVY_4520_series_TH5952K0860660_: PPD creation failed: No IPP attributes.
E [21/Nov/2021:15:10:54 +0100] ENVY_4520_series_TH5952K0860660_: PPD creation failed: No IPP attributes.chrys@chrys-ASUSL-X415JAB:~$ dpkg -l | grep -v ^ii
Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder
| État=Non/Installé/fichier-Config/dépaqUeté/échec-conFig/H=semi-installé/W=attend-traitement-déclenchements
|/ Err?=(aucune)/besoin Réinstallation (État,Err: majuscule=mauvais)
||/ Nom Version Architecture Description
+++-==========================================-=====================================-============-======================================================================================================Dernière modification par bismuth (Le 21/11/2021, à 15:49)
Hors ligne
#2 Le 21/11/2021, à 15:32
- xubu1957
Re : [Résolu] HP ENVY 4524 multi, pb d'impression
Bonjour,
Avais-tu désinstallé ippusbxd ?
Conseils pour les nouveaux demandeurs et pas qu'eux
Important : Pensez à passer vos sujets en [Réso|u] lorsque ceux-ci le sont, au début du titre en cliquant sur Modifier sous le premier message, et un bref récapitulatif de la solution à la fin de celui-ci. Merci. Membre de Linux-Azur
En ligne
#3 Le 21/11/2021, à 15:49
- bismuth
Re : [Résolu] HP ENVY 4524 multi, pb d'impression
Non, j'avais pas essayé. Je viens de le supprimer et je crois que ça à résolu mon pb.
Merci infinimement, ça faisait des siècles que je galérai avec cette imprimante 
Hors ligne